ALICIA DODGE
Phoenix,Az
Summary
Assisted teams in enhancing critical thinking and communication abilities. Adapted to evolving environments and supported problem-solving initiatives. Provided assistance for leadership programs aimed at improving worker safety and adherence to safety regulations.
Overview
6
6
years of professional experience
Work History
Server
Buffalo Wild Wings
Chandler, AZ
02.2025 - Current
- Being able to multitask in a high stress environment while using critical thinking skills and providing the best experience possible
- Recommend alcoholic beverages and making food recommendations based on guests wants and memorizing the menu
- Taking guest orders and putting them into the kitchen in a timely manner and bringing out the food to them as well
- Greet customers, answer their questions and recommend specials to increase profits.
- Trained new employees and a certified trainer on restaurant procedures and plating techniques.
Safety Technician
MMR Contractors
Peoria, IL
12.2023 - 01.2025
- Conducted safety inspections to identify hazards and ensure compliance with regulations.
- Developed and implemented safety training programs for staff to enhance workplace awareness.
- Monitored safety equipment usage, ensuring proper functionality and adherence to standards.
- Collaborated with project teams to assess risks and improve safety protocols on-site.
- Identified workforce safety violations and issued violations to maintain integrity of safety program.
- Assisted in accident investigations to determine root causes, prevent future occurrences, and maintain a safe work environment.
- Conducted regular reviews of safety documentation and procedures to ensure accuracy, consistency, and compliance with regulatory requirements.
Manager
Desert Snow Shaved Ice
Sterling, IL
09.2020 - 12.2023
- Opening stand and closing stand duties, setting the day up for success and locking the stand up preparing it for the next day
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Oversaw team operations, ensuring adherence to performance standards and clarity of roles.
- Mastered all positions, ensuring performance consistently exceeds expectations.
Skills
- Personal protective equipment
- Accident prevention
- Permit-to-work systems
- Health and safety regulations
- Incident investigation
- Safety training
- Fall protection
Timeline
Server
Buffalo Wild Wings
02.2025 - Current
Safety Technician
MMR Contractors
12.2023 - 01.2025
Manager
Desert Snow Shaved Ice
09.2020 - 12.2023