Alicia Esperanza Jimenez
Sierra Vista
Summary
Detail-oriented Registered Medical Assistant with experience at Canyon Vista Medical Center, skilled in clinical documentation, care coordination, and administrative support. Highly proficient in Athena EMR, patient scheduling, and communication, contributing to efficient clinic operations and accurate record management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Canyon Vista Medical Center
Sierra Vista
08.2024 - Current
- Utilized Athena EMR to manage clinical documentation, including reviewing and routing phone messages, voicemails, specialty clinic notes, and lab/imaging results to appropriate providers
- Communicated test results to patients per provider recommendations and addressed follow-up questions
- Processed medication refill requests by verifying medications, dosages, preferred pharmacies, and patient compliance with annual exam requirements
- Assisted providers with authorization-related tasks, including home health orders, physical therapy evaluations, DME requests, disability and FMLA paperwork, LDCT screenings, and home sleep study forms
- Supported patients by creating cases for clinical concerns, responding to patient portal messages, and scheduling appointments
- Completed weekly chart preparation by reviewing upcoming schedules, printing face sheets, and attaching relevant labs and imaging for provider review
- Performed clinical duties including rooming patients, obtaining vital signs and orthostatic measurements, conducting EKGs and ear lavages, and preparing patients for annual and Medicare wellness visits
- Administered vaccines and treatments including influenza, Prevnar, Tdap, AIT therapy, Ketorolac and Kenalog injections, and INR checks
- Provided phone support, assisted with patient discharge, and completed end-of-day administrative tasks
- Maintained organized, well-stocked exam rooms to support efficient clinic workflow
Registered Medical Assistant
Phoenix Children's Hospital
Phoenix
04.2024 - 08.2024
- Organized and prepared provider exam rooms according to daily schedules to ensure readiness for patient visits
- Collected and documented patient vital signs, including height, weight, pulse, oxygen saturation, respiratory rate, blood pressure (ages 4+), and temperature
- Communicated patient status, medical history, and room assignments to providers and nurses using Microsoft Teams
- Utilized the Sunrise EMR to complete patient intakes and assist providers by sending prior clinic notes for follow-up visits and up-dose oral food challenges
- Performed allergy and immunology skin testing, including environmental (trees, grasses, molds, pests) and food allergen panels
- Collaborated with respiratory therapists to support asthma patients by conducting pulmonary function tests (PFTs), spirometry, pre- and post-assessments, and FeNO measurements
- Assisted with allergen immunotherapy (AIT) for pediatric and adult patients with conditions such as asthma, allergic rhinitis, allergic conjunctivitis, atopic dermatitis, and stinging insect hypersensitivity
- Restocked and organized exam rooms to maintain clinic efficiency during slower periods
- Completed opening and closing procedures, including ensuring equipment functionality and cleanliness, maintaining accessibility of the allergy emergency kit during clinic hours, and securing keys in the Omnicell
Registered Medical Assistant
Agave Pediatrics
Goodyear
09.2023 - 03.2024
- Measured and documented vital signs, including blood pressure, heart rate, oxygen saturation, head circumference, temperature, height, and weight
- Conducted specialized testing such as vision screenings (Spot Vision and Snellen chart), hearing evaluations using OAE equipment, and PKU screenings for newborns (5-10 days old)
- Performed and verified control testing for COVID-19, Influenza A/B, strep, fecal occult blood, and glucose to ensure accurate results
- Supported front-office operations by managing patient check-ins and check-outs, collecting co-pays, and addressing patient concerns via phone
- Created telephone encounters for providers related to referrals, follow-ups, and patient needs, and scanned documentation for accurate recordkeeping
- Utilized eClinicalWorks (ECW) for clinical documentation and processed payments through Evalon
- Communicated with the insurance department via Microsoft Teams to verify coverage and resolve eligibility issues
- Prepared instruments using an autoclave for procedures including circumcisions, upper lip tie (ULT) releases, and tongue tie (TT) revisions for newborns through toddlers
- Assisted with procedure room setup, ensuring proper organization, equipment readiness, and laser functionality testing
- Recorded required procedural and surgical data accurately and maintained efficient workflow
- Managed inventory by monitoring supplies and placing orders as needed to support clinical operations
Education
Certification of Medical Assistant/ Certification of Phlebotomist Technician -
Pima Medical Institute
Phoenix, AZ03-2024
High School Diploma -
Buena High School
Sierra Vista05-2021
Skills
- Athena EMR management
- Sunrise EMR utilization
- Clinical documentation
- Allergy testing procedures
- Vaccine administration
- Patient scheduling
- Medical terminology
- Insurance verification
- Front-office operations
- Attention to detail
- Effective communication
- Time management
- Problem solving
- Team collaboration
- Medical equipment operation
- Vital signs measurement
- Medical office procedures
- Vital sign monitoring
- HIPAA compliance
- First aid and CPR
- Immunization administration
- Medical billing
- Phlebotomy techniques
- Anatomy and physiology
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Certified Medical Assistant
Timeline
Registered Medical Assistant
Canyon Vista Medical Center
08.2024 - Current
Registered Medical Assistant
Phoenix Children's Hospital
04.2024 - 08.2024
Registered Medical Assistant
Agave Pediatrics
09.2023 - 03.2024
Certification of Medical Assistant/ Certification of Phlebotomist Technician -
Pima Medical Institute
High School Diploma -
Buena High School