Alicia Villarreal

• Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
• Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
• Scheduled movies, entertainment, and other special events.
• Engaged residents through events, small groups, and personal attention.

• Managed filing system, entered data and completed other clerical tasks.
• Answered phone system, routing calls, delivering messages to staff and greeting visitors.

• Served food and beverages promptly with focused attention to residents needs.
• Resolved residents complaints promptly and professionally to maintain positive Cultivated warm relationships with regular residents.
• Planned, coordinated, and implemented activities to address needs of residents.

• Assisted Activities Director on outings and trips.