Alicyn Czarnowski
Tucson
Summary
Service-oriented professional with extensive experience in logistical coordination and administrative support. Eager to transition into a Medical Support Assistant role at the VA to serve the veteran population, bringing expert-level proficiency in scheduling software, conflict resolution, and data management to ensure a seamless, positive patient experience.
Overview
13
13
years of professional experience
Work History
Transaction Coordinator
Pinetop Properties Group with Keller Williams
Tucson
08.2023 - Current
- Coordinated transaction processes between clients and internal teams for efficient workflow.
- Managed documentation for real estate transactions ensuring compliance with regulations.
- Assisted in preparing contracts and agreements for client review and signatures.
- Monitored transaction timelines to ensure timely completion of processes.
- Updated databases with transaction information to maintain accurate records and easy information retrieval.
- Provided updates to clients throughout the transaction process via email or phone calls.
- Organized and tracked all transactions from contract to close of escrow.
- Sent anniversary cards for buyers, and thank you cards for referrals.
- Collaborated with the team to improve systems and protocols to ensure a smooth workflow.
Stock Room Associate
Ross Dress for Less
Tucson
09.2021 - 10.2023
- Trained new associates on stock room procedures and safety protocols.
- Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary.
- Help customers with any questions they may have, or provide any services they need.
- Resolved customer complaints regarding product availability or quality promptly, by providing solutions.
- I took inventory by verifying product numbers with scanners and manual tracking.
- I learned different positions so management could place me wherever I'm needed at the time.
- Tag, hang, and restock the apparel.
- Managed the dressing room by collecting and organizing unwanted items from customers.
Transaction Coordinator
Tucson Power Group
Tucson
01.2015 - 02.2016
- Utilized DropBox, Excel, Word, DocuSign, and other tools to coordinate transaction processes for agents to maintain an efficient workflow.
- Managed documentation for real estate transactions ensuring compliance with regulations.
- Monitored transaction timelines to ensure timely completion of processes.
- Updated databases with transaction information to maintain accurate records.
- Obtained property verification via email or phone calls.
Database Entry
Freelance
Tucson
02.2013 - 01.2016
- Conducted freelance database entry utilizing Excel, Access, and Microsoft Word.
- Engineered databases through the use of Excel and Access tools.
- Accurately transcribed voice recordings for efficient data processing and management.
- Organized data within spreadsheets to facilitate better information management.
Customer Service Representative
Convergys
Tucson
01.2014 - 12.2014
- Guided customers through product selections and provided product information.
- Managed customer accounts and updated information in the system.
- Handled customer complaints with empathy and professionalism.
- Pharmacy Representative for Walgreens.
- Helped patients refill prescriptions.
- Contact doctors to request refills for patients.
Education
High School Diploma -
MCAT High School
Marana, AZ05-2015
Skills
- Driven by helping others
- Works well with both a team or on my own
- Over a decade of experience with computers and customer service
- I'm happy to do tedious work, but I equally enjoy challenges that require critical thinking
- Highly adaptable
- Able to stay calm in stressful situations, which allows me to quickly come up with solutions in challenging circumstances
- Experience using programs such as Excel, Access, Word, DropBox, Docusign, and more
- Detail Oriented
References
References available upon request.
Timeline
Transaction Coordinator
Pinetop Properties Group with Keller Williams
08.2023 - Current
Stock Room Associate
Ross Dress for Less
09.2021 - 10.2023
Transaction Coordinator
Tucson Power Group
01.2015 - 02.2016
Customer Service Representative
Convergys
01.2014 - 12.2014
Database Entry
Freelance
02.2013 - 01.2016
High School Diploma -
MCAT High School