Alieya Dongon
Surprise
Summary
Energetic and reliable, with proven ability to maintain accuracy and efficiency in fast-paced environments. Familiar with inventory management principles and adept at operating warehouse equipment. Dedicated to ensuring smooth operations and achieving organizational goals.
Offering positive attitude and readiness to learn and grow in warehouse setting. Brings basic understanding of inventory control and safe material handling practices, coupled with strong organizational skills. Ready to use and develop teamwork and problem-solving skills in Desired Position role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
10.2024 - 08.2025
- Company Overview: Work inside an Amazon warehouse-Surprise, AZ
Customer Service Representative/ Scheduler
JLC Roofing
09.2023 - 10.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Crew Member
Arby's
02.2022 - 09.2023
- Company Overview: Arby's-Surprise, AZ
Education
Senior High School Education - undefined
Peoria Accelerated High School
Surprise, AZSkills
- Management (1 year)
- Pricing
- Ability to motivate
- Cleaning
- Customer service (3 years)
- Communication skills
- Organizational skills (2 years)
- Warehouse experience
- Cash register (1 year)
- Appointment scheduling
- Delivery driver experience
- Dog walking
- Writing skills
- Relationship building
Certification
- Driver's License June 2024 to March 2071
- Food Handler Certification
Languages
English
Timeline
Warehouse Associate
Amazon
10.2024 - 08.2025
Customer Service Representative/ Scheduler
JLC Roofing
09.2023 - 10.2024
Crew Member
Arby's
02.2022 - 09.2023
Senior High School Education - undefined
Peoria Accelerated High School
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