Alieya Dongon

Surprise

Summary

Energetic and reliable, with proven ability to maintain accuracy and efficiency in fast-paced environments. Familiar with inventory management principles and adept at operating warehouse equipment. Dedicated to ensuring smooth operations and achieving organizational goals.

Offering positive attitude and readiness to learn and grow in warehouse setting. Brings basic understanding of inventory control and safe material handling practices, coupled with strong organizational skills. Ready to use and develop teamwork and problem-solving skills in Desired Position role.

Overview

years of professional experience

Certification

Work History

Warehouse Associate

Amazon

10.2024 - 08.2025

Company Overview: Work inside an Amazon warehouse-Surprise, AZ

Customer Service Representative/ Scheduler

JLC Roofing

09.2023 - 10.2024

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.

Crew Member

Arby's

02.2022 - 09.2023

Company Overview: Arby's-Surprise, AZ

Education

Senior High School Education - undefined

Peoria Accelerated High School

Surprise, AZ

Skills

Management (1 year)
Pricing
Ability to motivate
Cleaning
Customer service (3 years)
Communication skills
Organizational skills (2 years)

Warehouse experience
Cash register (1 year)
Appointment scheduling
Delivery driver experience
Dog walking
Writing skills
Relationship building