Alik Khalilov
Baku,BA
Summary
Driven sales professional with proven expertise in customer service and stock management, honed at "ZARA" By Retail Group Azerbaijan. Excelled in building customer relationships, enhancing sales through visual merchandising, and maintaining optimal inventory levels. Demonstrates goal-oriented teamwork and complex problem-solving abilities, significantly contributing to a dynamic retail environment. Deadline-driven Graphic Designer focused on overseeing projects from concept through final delivery. Successfully creates brand messages, strategies and key graphic productions. Resourceful and hardworking with vendor sourcing expertise and empowering leadership skills illustrated over 2 years of industry success.
Overview
2
2
years of professional experience
Work History
Sales Asisstant
"ZARA" By Retail Group Azerbaijan
08.2023 - Current
- Processed transactions accurately while maintaining a high level of customer service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales by building strong customer relationships and providing excellent service.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Intern (freelance)
Copmar Academy
09.2023 - 05.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Sales Assistant and Merchandiser
"MANGO" By SSI RETAIL
01.2022 - 07.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
Education
Bachelor of Science - Environmental Engineering
Azerbaijan Technical University
Baku, Azerbaijan06.2026
Skills
Cash Handling
Goal-Oriented
Stock management
Sales expertise
Complex Problem-Solving
Visual Merchandising
Fitting room maintenance
Team Cooperation
Languages
Azerbaijani
Native language
English
Intermediate
B1
Russian
Elementary
A2
Turkish
Advanced
C1
Timeline
Intern (freelance)
Copmar Academy
09.2023 - 05.2024
Sales Asisstant
"ZARA" By Retail Group Azerbaijan
08.2023 - Current
Sales Assistant and Merchandiser
"MANGO" By SSI RETAIL
01.2022 - 07.2023
Bachelor of Science - Environmental Engineering
Azerbaijan Technical University
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