Alisha Manson
Peoria
Summary
Dynamic professional with a proven track record, adept in customer engagement and sales techniques. Excelled in boosting sales revenue through expert client relations and esthetic services. Skilled in data entry and scheduling, consistently enhancing clinic operations and client satisfaction. Demonstrates initiative and excels in creating positive customer experiences.
Overview
8
8
years of professional experience
Work History
Receptionist
Massage Haven
04.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist/Esthetician
Pure Vanity
11.2021 - 03.2024
- Utilized product knowledge to educate customers on features and benefits.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Assistant Clinic Administrator
Massage Envy
01.2017 - 08.2021
- Oversaw inventory management, optimizing supply levels and reducing expenses through strategic purchasing decisions.
- Assessed clinic operations regularly, identifying areas for improvement and implementing necessary changes.
- Coordinated staff schedules, maximizing productivity while maintaining a positive work environment.
Education
Licensed Laser Tech
Nala Institute
Scottsdale, AZLicensed Esthetician
The Skin And Makeup Institute
Peoria, AZSkills
- Data entry
- Customer/Client relations
- Scheduling
- Sales techniques
- Customer engagement
- Customer service
- Esthetics
- Initiative-taking
Timeline
Receptionist
Massage Haven
04.2024 - Current
Receptionist/Esthetician
Pure Vanity
11.2021 - 03.2024
Assistant Clinic Administrator
Massage Envy
01.2017 - 08.2021
Licensed Laser Tech
Nala Institute
Licensed Esthetician
The Skin And Makeup Institute
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