Alison Lew
Scottsdale,AZ
Summary
Current Veterinary Technician with over three years of experience in general practice and urgent care settings. Skilled in delivering exceptional patient care while managing front-office responsibilities as a receptionist. Proven ability to thrive in fast-paced environments, demonstrating strong communication skills and a compassionate approach to animal welfare. Eager to leverage a diverse skill set and passion for helping others in a new career field, bringing a unique perspective and commitment to excellence. Prepared to embrace new challenges and contribute positively to a dynamic team.
Overview
8
8
years of professional experience
Work History
Veterinary Technician
Horizon Animal Hospital
04.2025 - Current
- Skilled in proper handling and safe restraint of fractious patients; proficient in obtaining thorough histories, vitals, blood samples via venipuncture, Doppler blood pressures, and diagnostic radiographs.
- Experienced in medication preparation and administration (oral, IV, IM, SQ), IV catheter placement, and operation of in-house laboratory equipment.
- Competent in surgical prep, safe intubation of dogs and cats, anesthetic monitoring, recovery, and discharge—including cases involving a Board-Certified Surgeon.
- Performs comprehensive dental prophylaxis, radiographs, and charting with strong attention to accuracy and patient safety.
- Manages client communication and medical records; handles multi-line phone systems, estimate creation, payment processing, account setup, euthanasia support, and follow-up via phone and text.
- Supports rotating duties including assisting the surgical team, processing online pharmacy requests, assigning diagnostic results to appropriate doctors, monitoring hospitalized patients, and maintaining hospital cleanliness and sanitization.
Veterinary Technician
Animal Hospital at Grayhawk
01.2022 - 04.2025
- Skilled in Fear Free handling, safe restraint of fractious patients, and obtaining thorough patient histories, vitals, blood samples, blood pressures (Doppler), and diagnostic radiographs including orthopedic imaging.
- Proficient in medication preparation and administration (oral, IV, IM, SQ), IV catheter placement, intubation of dogs and cats, and operation of in-house laboratory equipment.
- Experienced in surgical preparation, anesthetic monitoring, recovery, and discharge—supporting general practitioners and a Board-Certified Surgeon; competent in cleaning, sterilizing, and assembling surgical instruments and packs.
- Performs comprehensive dental prophylaxis, radiographs, and charting with strong attention to detail and patient safety.
- Handles client communication, medical record documentation, multi-line phone operation, estimate creation, payment processing, account setup, and euthanasia support with professionalism and empathy.
- Maintains a clean, sanitized hospital environment and completes all tasks with accuracy, efficiency, and strong adherence to safety protocols.
Recreational Leader
City of Scottsdale
03.2018 - 08.2020
- Coordinated equipment, supplies, and daily activities for groups of 70+ children ages 5–13, ensuring safe and engaging environments.
- Mentored children individually and in groups, assisting with homework, academic projects, and personal development through social, educational, and recreational programming.
- Monitored safe play, responded to emergencies involving illness or injury, and provided appropriate support for children with special needs.
- Communicated behavior updates and concerns to parents with professionalism and clarity, ensuring strong family partnerships.
- Maintained clean, organized classrooms, cafeteria, and gym spaces; chaperoned off-site field trips and supervised check-in/out procedures for after-school and summer programs.
- Instructed age-appropriate cooking classes, promoting creativity, teamwork, and safe food-handling practices.
Education
Bachelors - Biological Sciences
Northern Arizona University
Flagstaff, AZ12.2021
Skills
- Bilingual (Spanish)
- Knowledge of Vetter and Cornerstone software
- Critical thinker with attention to detail
- Independent and collaborative worker
- Consistently maintains high work standards
- Adapts well to new and high pressure work environments
- Exceptional customer service
Timeline
Veterinary Technician
Horizon Animal Hospital
04.2025 - Current
Veterinary Technician
Animal Hospital at Grayhawk
01.2022 - 04.2025
Recreational Leader
City of Scottsdale
03.2018 - 08.2020
Bachelors - Biological Sciences
Northern Arizona University