Summary
Overview
Work History
Education
Skills
Timeline
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Alison Trimble

Administrative & Customer Support Specialist
Peoria

Summary

Reliable and motivated professional with a strong background in administrative support and client service. Skilled in managing schedules, coordinating communications, and supporting day-to-day operations to ensure team efficiency. Known for a positive attitude, adaptability, and strong relationship-building abilities across diverse work environments.

Overview

4
4
years of professional experience
2019
2019
years of post-secondary education

Work History

Receptionist/ Office Assistant

LevelUp Enterprises, Inc.
09.2023 - Current
  • Managed a multi-line phone system, took, and delivered messages efficiently.
  • Maintained an organized office environment, handled supply ordering, and tracked inventory.
  • Assisted with scheduling and calendar management, ensuring accurate details and communication.
  • Filed and maintained electronic and physical documents; handled daily data entry, and file organization in business tracking systems.
  • Supported multiple departments by preparing job materials, processing paperwork, and coordinating with vendors and clients.
  • Created job sheets, completion forms, and warranty binders to streamline project workflows.
  • Communicated directly with clients to coordinate schedules, confirm job details, and facilitate orders.
  • Managed social media posts as part of marketing support.
  • Handled supply orders, monitored delivery schedules, and tracked inventory for timely project completion.
  • Responded to inquiries from callers seeking information.

Junior Loan Processor/Mortgage Loan Officer Assistant

Union Home Lending, LLC
03.2022 - Current
  • Monitored key dates to obtain information by deadlines.
  • Assisted loan officers in collecting and reviewing borrowers' financial documents, ensuring completeness and accuracy.
  • Input borrower information and loan data into loan origination systems, maintaining meticulous records for tracking purposes.
  • Organized and maintained loan files, ensuring all required documents were properly filed and easily accessible for review and audits.
  • Ensured accuracy of loan documents by thoroughly reviewing all application materials and identifying discrepancies.
  • Collaborated closely with loan officers, underwriters, and other team members to facilitate a smooth loan processing workflow.
  • Shared insights and observations with the team to identify process improvements, and enhance efficiency.
  • Ordered credit reports, homeowners' insurance, title, and appraisals.

Server

Bar Louie
02.2021 - 01.2022
  • Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
  • Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and the teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Business -

Arizona State University
Tempe, AZ

Business - undefined

Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ

High School Diploma - undefined

Boulder Creek High School
Anthem, AZ

Skills

  • Data entry
  • Telephone skills
  • File management
  • Scheduling
  • Administrative support
  • Customer/Client relations
  • Time management
  • Verbal and written communication
  • Project coordination
  • Positive and professional
  • Attention to detail
  • Punctual and reliable

Timeline

Receptionist/ Office Assistant

LevelUp Enterprises, Inc.
09.2023 - Current

Junior Loan Processor/Mortgage Loan Officer Assistant

Union Home Lending, LLC
03.2022 - Current

Server

Bar Louie
02.2021 - 01.2022

Business - undefined

Maricopa Community Colleges - Scottsdale Community College

High School Diploma - undefined

Boulder Creek High School

Business -

Arizona State University

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Alison TrimbleAdministrative & Customer Support Specialist