Alivia Huerta
Village Inn Pancake House
Flagstaff
1
Certification
2
years of professional experience
Reliable and enthusiastic professional with a background in food service and caregiving. Proven ability to manage high-volume periods while maintaining cleanliness and order. Committed to delivering exceptional customer experiences through effective problem-solving and teamwork.
Work History
Hostess/Server
1 Year- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to maintain efficient table turnover.
- Assisted servers in delivering food and drinks, enhancing guest satisfaction.
- Maintained cleanliness of dining area, contributing to positive guest experiences.
- Handled customer inquiries and complaints with professionalism and courtesy.
- Supported team during high-volume periods, improving overall service flow.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new staff on operational procedures and customer service standards.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Caregiver
3 Months- Provided compassionate care and support to children in daily activities.
- Maintained a safe and clean environment for children during playtime and learning sessions.
- Assisted in developing and implementing age-appropriate educational programs.
- Communicated effectively with parents regarding children's progress and needs.
- Monitored children's behavior, ensuring adherence to safety protocols and guidelines.
Education
Associate of Science - Dental Hygiene
Skills
Food service
Sanitation standards
Attention to detail
Time management
Problem-solving abilities
Teamwork
Collaboration
Team player
Warm and friendly
Reliable and responsible
Certification
CPR certified
Timeline
Hostess/Server
Village Inn Pancake House
08.2025 - 08.2026Read More
Caregiver
Mrs. Brendas Daycare
11.2024 - 02.2025Read More
Northern Arizona University
Associate of Science from Dental Hygiene
Read More