Alix Perez
Phoenix
Summary
Developed strong analytical and investigative skills in high-security environment, consistently identifying and mitigating risks. Demonstrated ability to conduct thorough investigations and implement effective loss prevention strategies. Seeking to transition into new field where these skills can be leveraged to drive success.
Overview
5
5
years of professional experience
Work History
Loss Prevention Investigator
Marshalls
03.2023 - Current
- Conducted routine store audits to identify operational deficiencies and recommend corrective actions to minimize potential risks
- Monitored surveillance systems and conducted undercover operations to detect and prevent theft and fraudulent activities
- Monitored point-of-sale transactions and exception reports to identify irregular patterns and potential fraudulent activities
- Collaborated with law enforcement agencies to ensure successful prosecution of criminal cases.
- Utilized advanced investigative techniques to uncover internal theft cases, leading to swift resolution and termination when appropriate.
- Assisted law enforcement agencies in investigations, providing evidence and insights that led to ORC successful prosecutions
- Demonstrated adaptability by staying current on industry trends related to loss prevention, applying new techniques as necessary.
- Developed strong partnerships with retail staff, fostering a sense of teamwork in preventing losses.
Loss Prevention Supervisor
Kohl’s
02.2021 - 02.2023
- Monitor customer and associate activities in the store for potential theft, and take appropriate action to prevent theft, apprehensions are made if prevention is not effective
- Collaborated with store management to identify high-risk areas and implement targeted loss prevention measures.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Investigate internal investigations, return fraud, counterfeits, also use programs such as “Secure5” to look at transactions for markdowns, discounts, etc
- Trained staff on loss prevention tactics and company procedures.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Observed video surveillance systems for prompt emergency response.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action as needed.
- Investigated incidents of theft or fraud thoroughly, collecting evidence and preparing case summaries for legal proceedings.
- Increased profitability by minimizing losses due to shoplifting, employee theft, and other sources of shrinkage.
Target Security Specialist Seasonal
Target
11.2020 - 02.2021
- Investigated suspicious activities and persons to maintain security of premises.
- Experienced in de-escalation, with recovering stolen merchandise to prevent shortage.
- Investigated reported incidents thoroughly, determining root causes and implementing corrective actions to prevent recurrence effectively.
- Properly documenting cases using industry case management systems.
- Patrolled and monitored premises in within company boundaries.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Monitored CCTV cameras and alarm systems for security breaches.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Loss Prevention Officer
Vigilant Asset Protection
04.2020 - 11.2020
- Conduct undercover surveillance to detect and apprehend shoplifters
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Conducted daily store walk-throughs to identify potential security risks.
- Trained all new executives and asset protection personnel.
- Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Education
Associates Degree - Science
Ventura College
Ventura, CA01.2024
High School Diploma -
Buena High School
Ventura, CA01.2018
Skills
- Security systems management
- Problem-solving abilities
- CCTV systems
- External theft prevention
- Incident reporting
- Policy enforcement
- Loss prevention training
- Organized retail crime prevention
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Organizational skills
- Critical thinking
- Excellent communication
- Analytical thinking
- Self motivation
Languages
English
Timeline
Loss Prevention Investigator
Marshalls
03.2023 - Current
Loss Prevention Supervisor
Kohl’s
02.2021 - 02.2023
Target Security Specialist Seasonal
Target
11.2020 - 02.2021
Loss Prevention Officer
Vigilant Asset Protection
04.2020 - 11.2020
Associates Degree - Science
Ventura College
High School Diploma -
Buena High School
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