Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allen Ortiz

Tucson

Summary

Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.

Overview

6
6
years of professional experience

Work History

Shift Lead

Dutch Bros
06.2021 - Current
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Established positive rapport with customers and staff members alike through strong communication skills.

Courtesy Clerk

AJs Fine Foods
03.2019 - 08.2021
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Bachelor in Business - Business Administration And Management

Pima Community College
Tucson, AZ
05-2027

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation

Timeline

Shift Lead

Dutch Bros
06.2021 - Current

Courtesy Clerk

AJs Fine Foods
03.2019 - 08.2021

Bachelor in Business - Business Administration And Management

Pima Community College
Allen Ortiz