Alley Baskett

• Followed and aligned with Ecolab's safety and food preparation protocols and expectations
• Heavily interacted with customers regarding orders, questions, and concerns
• Handled phone calls for ordering and questions
• Knowledge of DecoPac ordering and managing supply stock for cake side
• Decorated cakes with accuracy and speed
• Working well with another decorator to organize our space for an efficient workflow

• Greeted and interacted with customers on a regular basis
• Stocked and refilled toppings and product to ensure nothing ran out
• Worked well in a team setting, offering guidance and support
• Some managerial experience, with training new employees and helping out whenever needed
• Fast and friendly service when ringing up customers, and proposing our loyalty program
• Operating store-front alone and efficiently, along with closing and opening experience.

• Handled calls regarding inquiries, cancelled orders and ordering conflicts

• Verified accuracy of orders while meeting strict deadlines on producing completed products

• Kept work area safe and sanitized by washing utensils, tools and countertops

• Designed specialty cakes for birthdays and graduations

• Helped customers complete purchases, locate items and join reward programs

• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers

• Organized store merchandise racks and displays to promote and maintain visually appealing environments
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products