Allison Shrum
Goodyear,AZ
Summary
Results-driven professional with 5+ years of experience coordinating complex projects, managing client relationships, and driving results in fast-paced environments. Proven ability to prioritize competing demands, solve problems under pressure, and keep multiple workstreams moving simultaneously. Recognized for strong ownership, sound judgment, and exceptional follow-through while consistently generating $700K–$800K in annual revenue, with a peak performance year exceeding $1 million.
Overview
7
7
years of professional experience
Work History
Senior Recruiter
Covelo Group
07.2021 - Current
- Manage complex, deadline-driven projects across multiple clients simultaneously, balancing changing priorities, competing deadlines, and urgent business needs in a fully remote environment.
- Serve as the primary point of contact for clients and professionals throughout multi-step processes, setting expectations, resolving issues, and ensuring a high-quality experience from initial engagement through project completion.
- Coordinate communication across recruiting, onboarding, credentialing, compliance, payroll, leadership, and external stakeholders to remove obstacles and keep projects progressing on schedule.
- Consistently generate $700K–$800K in annual revenue, with a peak performance year exceeding $1 million, by building trusted client relationships and delivering successful hiring outcomes.
- Ranked among the Top 5 recruiters in a company of more than 50 recruiters based on production and client results.
- Support large-scale hiring initiatives ranging from individual placements to projects with 80-100 concurrent openings, maintaining organization and execution across multiple moving pieces.
- Independently assess priorities throughout the day, making judgment calls based on business impact, customer needs, and time-sensitive deadlines to ensure critical work is completed first.
- Develop efficient workflows and quickly adapt to new software, business processes, and changing market conditions with minimal direction.
- Train and support new recruiters on company processes while assisting teammates with complex candidate situations, operational questions, and problem resolution.
- Handle sensitive conversations involving compensation, payroll discrepancies, changing expectations, and difficult customer situations with professionalism, accountability, and transparency.
REALTOR
The Property Boutique
07.2019 - 07.2025
- License valid, inactive practice since 2025.
- Managed multiple residential transactions simultaneously while coordinating buyers, sellers, lenders, title companies, inspectors, and contractors to keep projects on schedule.
- Oversaw transaction timelines from contract to closing by tracking deadlines, resolving issues proactively, and ensuring all required documentation was completed accurately.
- Built lasting client relationships through responsive communication, organization, and trusted guidance during complex financial decisions.
- Coordinated vendors, inspections, repairs, and closing logistics while adapting quickly to changing priorities and unexpected challenges.
Bartender
Denim & Diamonds
03.2019 - 06.2024
- Delivered exceptional customer service in a high-volume environment while balancing multiple priorities without sacrificing accuracy or guest experience.
- Built strong customer relationships through professionalism, communication, and consistent service.
- Responded calmly to customer conflicts, emergencies, and high-pressure situations while maintaining smooth operations.
- Worked closely with management, security, and coworkers to solve problems quickly and ensure efficient nightly operations.
Education
Associate of Applied Science - General Studies
Joliet Junior College
High School Diploma -
Morris Community High School
Skills
- Project Coordination
- Operations Support
- Client Relationship Management
- Customer Experience
- Cross-Functional Collaboration
- Workflow Management
- Stakeholder Communication
- Organization & Prioritization
- Problem Solving
- Process Improvement
- Conflict Resolution
- Documentation
- Adaptability
- Remote Collaboration
Timeline
Senior Recruiter
Covelo Group
07.2021 - Current
REALTOR
The Property Boutique
07.2019 - 07.2025
Bartender
Denim & Diamonds
03.2019 - 06.2024
Associate of Applied Science - General Studies
Joliet Junior College
High School Diploma -
Morris Community High School
Technology
Microsoft Office Suite • Google Workspace • Microsoft Teams • Salesforce (Working Knowledge)
Loxo • Origin • Symplr • Contingent Talent Management (CTM) • LinkedIn Recruiter • Indeed