Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
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Allora Moore

Maricopa

Summary

Dynamic communication professional with a proven track record in high-pressure environments, excelling at coordinating emergency responses and enhancing customer experiences. Skilled in utilizing advanced technology and reporting analytics, while fostering community engagement and delivering exceptional verbal communication.

Recognized for achieving team goals and mentoring peers, driving service excellence in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Medical Communication Representative

Banner Health Corporate
Mesa, Az
01.2025 - Current
  • Coordinating and processing all codes, emergencies, and responses for all facilities
  • Accurately and efficiently processing high volume incoming, outgoing and interdepartmental calls
  • Using integrated computer/telephone workstations including: Microsoft appliances, VoIP Phones, Smart Console, teams, Outlook
  • Documenting required information from staff, patients, or physicians while focusing on top communication

Shift lead Team Member

Nekter Juice Bar
Maricopa, Az
04.2024 - 12.2024

· Provided excellent customer service in a fast-paced environment, ensuring a welcoming atmosphere

Handled inventory management, supply restocking, and cash transactions

· Promoted health-conscious products and assisted customers in making informed choices

  • Trained and mentored new employees to maximize team performance.
  • Completed store opening and closing procedures and balanced tills.
  • Enforced company policies and regulations with employees.

Shift Leader

Raising canes
Chandler, Az
12.2021 - 06.2023
  • Fast pace multi task job with handling of Pos system and food handling
  • Qualified Certified Trainer (CT) in all areas of the restaurant
  • Organizing and restocking supplies and food
  • Centralized through Customer service, Community, and Culture
  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Education

Associates - Forensics Science

Gateway Community College
Phoenix, AZ
03-2026

High School -

Mountain Pointe High School
Phoenix, AZ
05.2022

Skills

  • Verbal communication
  • Crisis management
  • Editing and proofreading
  • Ability to collaborate effectively
  • Excellent communication skills
  • Community engagement

Leadership Experience

  • Lost Our Home Animal Shelter Drive, Planner & Volunteer, 09/07/21, 09/30/21, Planning out the drive and donating pet supplies and food along with volunteering at the shelter to clean and care for the pets.
  • Operation Hydration Water Drive, Planner & Volunteer, 02/08/22, 05/09/22, Planning out the drive and creating posters & supply bins. Donating and collecting water cases to people and communities in need. Supports the phoenix rescue mission. Raised over 10,000 bottles of water.
  • Toy and Book Drive, Planner & Volunteer, 11/29/21, 12/10/21, Planning out the drive and creating posters/ supply bins. Donating new toys and books for local children for the winter season.

Timeline

Medical Communication Representative

Banner Health Corporate
01.2025 - Current

Shift lead Team Member

Nekter Juice Bar
04.2024 - 12.2024

Shift Leader

Raising canes
12.2021 - 06.2023

Associates - Forensics Science

Gateway Community College

High School -

Mountain Pointe High School
Allora Moore