Allysia Soto
Chandler
Summary
Seeking to be part of a company where one can demonstrate and use present/ past experiences, and qualifications to help the company achieve it's goals.
Overview
5
5
years of professional experience
Work History
Senior Office Associate
Dog Training Elite
11.2020 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained transaction security by verifying payment cards against identification.
- Maintained office supply stock to control shrinkage and prevent overstocking.
- Completed work schedules, managed 4 calendars and arranged appointments.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Responded to inquiries from callers seeking information.
- Reviewed and updated customer information in database for accuracy.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
Owner/President
Shepherd's Horizon
03.2018 - Current
- Established foundational processes for business operations.
- Design/manufacture consumer products.
- Organized work to meet demanding production goals.
- Weighed and measured items to prevent waste and meet quality standards.
- Maintained machinery to prevent and avoid malfunctions. Adjusted machines to increase productivity for runs.
- Troubleshot production issues and provided timely solutions.
- Made sure that products were produced on time and are of good quality.
- Inspected finished products for quality and adherence to customer specifications.
- Used equipment properly to avoid hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Education
High School Diploma -
Arizona Virtual Academy
Phoenix, AZ05.2016
Skills
- Time Management
- Technical mindset
- General use and knowledge of hand tools
- Strategic Planning
- Complex Problem-Solving/Issue Resolution
- Strong Interpersonal skills/Customer Relationship Management
- Entering of information into automated systems
- Performing query functions to obtain information such as inventory
Timeline
Senior Office Associate
Dog Training Elite
11.2020 - Current
Owner/President
Shepherd's Horizon
03.2018 - Current
High School Diploma -
Arizona Virtual Academy
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