Summary
Overview
Work History
Education
Skills
Honorable Awards
Timeline
Generic

Almina Segundo

Sells

Summary

Dynamic professional with extensive experience in customer service and office management at H.O.P.P. Proficient in appointment scheduling, I excel in fostering client relationships and ensuring efficient operations. Recognized for my ability to handle high-volume calls while maintaining a welcoming environment. Committed to delivering exceptional service and support.

Overview

17
17
years of professional experience

Work History

Receptionist

H.O.P.P
sells
04.2021 - Current
  • Managed front desk operations, handling calls, paperwork, and client inquiries about main and outer centers.
  • Greeted visitors and provided them with assistance.
  • Assisted with special projects assigned by supervisor when required.
  • Scheduled client updates to ensure timely communication and service delivery.
  • Trained clients in gym by providing workout guidance and addressing health-related questions.

Group Home Worker

Child Welfare
Sells
03.2019 - 08.2019
  • Ensured safety of children and adolescents through vigilant supervision and documentation of daily activities.
  • Participated in team meetings to discuss individual case plans and outcomes.
  • Maintained structured environment for group home residents, promoting stability and routine.
  • Assisted adolescents with cooking, dishwashing, laundry, and personal hygiene tasks.
  • Facilitated daily outings to encourage physical activity for children both on and off-site.
  • Documented daily interactions and activities with children in office records.
  • Tracked schedules and maintained lists for present and future activities on a daily, weekly, and monthly basis.

Stay At Home Mom

Stay At Home Mom
07.2016 - 03.2019
  • Managed daily care for infant, including dressing, diaper changing, feeding, and cleaning.
  • Managed household errands and other essential duties.

Receptionist/Outside Worker

Solid Waste Management
Sells
06.2010 - 08.2010
  • Answered phones and assisted visitors to ensure efficient office operations.
  • Maintained outdoor areas by collecting trash, raking leaves, and cutting trees.
  • Cleaned kitchen and restrooms to uphold hygiene standards in facility.
  • Shredded documents and took notes as required for effective communication.

Youth Worker

The Boys & Girls Club
Sells
06.2008 - 08.2009
  • Supervised children during daily activities and ensured safety throughout the program.
  • Scheduled hourly activities and snack times to foster engagement and structure.

Receptionist

Education Queensland
Sells
06.2009 - 07.2009
  • Managed office phone communication efficiently, shredded documents, produced copies, faxed paperwork, and monitored office inventory.

Education

High school diploma -

Baboquivari High School
Topawa, AZ
01.2015

Skills

  • Microsoft Office Suite
  • Appointment scheduling
  • Call handling
  • Customer service
  • Data analysis
  • Presentation skills

Honorable Awards

  • Certified Personal Trainer
  • Perfect attendance
  • Artistic Outlook
  • Passing All 3 Parts of Aims Testing
  • Most Likely To Make You Smile

Timeline

Receptionist

H.O.P.P
04.2021 - Current

Group Home Worker

Child Welfare
03.2019 - 08.2019

Stay At Home Mom

Stay At Home Mom
07.2016 - 03.2019

Receptionist/Outside Worker

Solid Waste Management
06.2010 - 08.2010

Receptionist

Education Queensland
06.2009 - 07.2009

Youth Worker

The Boys & Girls Club
06.2008 - 08.2009

High school diploma -

Baboquivari High School
Almina Segundo