Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alondra Harris

Glendale

Summary

Detail-oriented professional with extensive experience in customer service and hairstyling. Proven ability to manage schedules, streamline operations, and mentor staff, resulting in improved service delivery and heightened client loyalty.

Overview

10
10
years of professional experience

Work History

Hairstylist

Self Employed Services
Glendale, AZ
01.2024 - Current
  • Delivered personalized hairstyling services to diverse clientele, enhancing customer satisfaction and loyalty.
  • Implemented innovative hair cutting and coloring techniques, ensuring up-to-date industry standards.

Mentored junior stylists, fostering skill development and promoting best practices within the salon environment.

  • Managed scheduling and client appointments, optimizing workflow efficiency and service delivery.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.

Customer Service Supervisor

Unifi Aviation
Memphis, TN
01.2022 - 12.2024
  • Assisted in managing customer inquiries and resolving issues efficiently.
  • Supported team in maintaining high levels of customer satisfaction through effective communication.
  • Learned operational procedures and systems for tracking customer interactions and feedback.
  • Collaborated with team members to streamline processes and enhance service delivery.

Ramp Agent

Unifi Aviation
Memphis, TN
05.2020 - 01.2022
  • Operated ground support equipment to ensure timely aircraft servicing and departures.
  • Coordinated loading and unloading of baggage and cargo, adhering to safety protocols.
  • Conducted pre-flight inspections of ramp equipment for optimal performance and safety compliance.
  • Assisted in training new staff on operational procedures and safety guidelines.

Front Desk Supervisor

Baymon Inn and Suites
Tupelo, MS
08.2016 - 03.2020
  • Supervised front desk operations, ensuring efficient guest check-in and check-out procedures.

Trained and mentored new front desk staff on customer service protocols and hotel systems.

  • Resolved guest complaints effectively, enhancing overall satisfaction and loyalty to the inn.
  • Implemented process improvements that increased operational efficiency at the front desk.

Education

GED -

Itawamba Community College
Fulton, Mississippi, MS
04-2014

Skills

  • Quick learner
  • Microsoft outlook, word, and Excel
  • Time management
  • Training and mentoring
  • Decision-making
  • Excellent time management skills
  • Detail-orientated
  • Schedule management
  • Relationship building and management
  • Advanced communication skills
  • Highly motivated self-starter
  • Strong leader
  • Problem-solving

Timeline

Hairstylist

Self Employed Services
01.2024 - Current

Customer Service Supervisor

Unifi Aviation
01.2022 - 12.2024

Ramp Agent

Unifi Aviation
05.2020 - 01.2022

Front Desk Supervisor

Baymon Inn and Suites
08.2016 - 03.2020

GED -

Itawamba Community College
Alondra Harris