Alondra Sandoval
Mesa
Summary
Dedicated Motor Vehicle Representative with expertise in vehicle registration, customer service, and traffic regulations. Strong administrative skills support efficient department operations and regulatory compliance. Committed to educating customers and delivering high-quality service, driving productivity and ensuring customer satisfaction.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
pls motor vehicle
Mesa
08.2025 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer complaints by delivering timely solutions and accurate information.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Enhanced customer satisfaction through knowledgeable and friendly problem resolution.
- Assisted customers with inquiries regarding vehicle registration and licensing processes.
- Managed daily transactions using company-specific software for vehicle services.
- Built strong customer relationships that fostered repeat business.
Customer Service Representative/Paint Technician
Dsc Drywall and Painting
Santan Village
06.2022 - 08.2025
- Resolved customer complaints promptly to uphold high satisfaction levels.
- Delivered timely customer service to address and resolve complaints effectively.
- Applied various paints and finishes according to company specifications.
- Repaired defects in painted surfaces using diverse hand tools.
- Communicated job progress and production issues with colleagues to maintain workflow efficiency.
Youth Care Worker/teacher
Casa Migrante Nazareth
Nuevo Laredo
04.2021 - 04.2022
- Cultivated positive relationships with youth through active engagement in recreational activities, fostering trust and openness.
- Executed behavior management strategies that encouraged positive behaviors and contributed to a supportive group environment.
- Facilitated mediation and planning conferences with youth and families, enhancing communication and collaborative problem-solving.
- Provided crisis intervention services during times of distress or emergency situations.
- Monitored activities to maintain a safe living and learning environment for youth.
- Monitored daily activities of participants and documented any changes or issues that arose.
- Demonstrated positive behaviors as a role model for youth.
Restaurant Manager
KFC Restaurant
Chilpancingo
03.2018 - 02.2021
- Recruited, trained, evaluated, scheduled and supervised all restaurant personnel.
- Led team by setting clear expectations and fostering accountability.
- Delegated tasks, monitored staff performance, and provided constructive feedback to enhance team effectiveness.
- Addressed patron complaints promptly and professionally to maintain high customer service standards.
- Cultivated positive relationships with customers through excellent hospitality services.
- Performed daily inspections of the facility to ensure cleanliness standards were met.
- Monitored cash handling procedures to accurately charge customers.
Laboratory Technician
hospital mother and son
Chilpancingo
07.2018 - 12.2020
- Performed routine laboratory tests and analyses in support of research objectives, ensuring accuracy and precision of results.
- Operated laboratory equipment, including microscopes, centrifuges, pipettes, and spectrophotometers, to support experimental procedures.
- Conducted quality control checks on all lab instruments and supplies.
- Reported any malfunctions or discrepancies related to lab equipment immediately to supervisor.
- Documented and organized data collected from experiments to ensure traceability and reliability.
- Compiled reports detailing experimental results to facilitate data analysis and research conclusions.
Restaurant Manager
mcdonalds
Chilpancingo
01.2015 - 02.2018
- Recruited, trained, evaluated, scheduled and supervised restaurant personnel to ensure high operational standards.
- Addressed patron complaints promptly and professionally, enhancing overall customer satisfaction.
- Cultivated positive relationships with customers through excellent hospitality services.
- Monitored food quality and service standards throughout facilities and kitchen areas to uphold exceptional dining experiences.
- Performed daily inspections of the facility to ensure cleanliness standards were met.
- Resolved conflicts among employees in an effective manner.
- Provided orientation and onboarding training to new associates.
Education
Certification - biology science
Universidad Autonoma de Guerrero
Chilpancingo, Guerrero, Mexico06-2018
High School Diploma -
Centro de Bachillerato Industrial y de Servicios
Chilpancingo, Guerrero, MexicoSkills
- Shift Management
- Staff Supervision
- Communication
- Team work
- Problem solver
- Conflict resolution
- Decision making
- Leadership
- Emotional intelligence
- Creativity
- Quick learner
References
- Jonathan Sandoval, Dsc Drywall And Painting, Supervisor, (480) 915-2262, jsandoval@servicewestinc.com
- Jose Antonio Coincecao Dos Santos, Casa Migrante Nazareth, Supervisor
- My Supervisor, Nothing, Laboratory Technician, (844) 156-6738, jose.casanazareth@gmail.com
Volunteer Experience
Laboratory Technician, Hospital Mother and Son, Chilpancingo, Guerrero, Mexico, 07/01/18, 12/31/20, Utilized a range of laboratory equipment, including microscopes, centrifuges, pipettes, and spectrophotometers., Performed routine laboratory tests and analyses in support of research objectives, ensuring accuracy and precision of results., Maintained accurate records of data collected from experiments., Conducted quality control checks on all lab instruments and supplies., Reported any malfunctions or discrepancies related to lab equipment immediately to supervisor., Generated reports to document results.
Languages
- English
- Spanish, Bilingual
- English, Intermediate
Timeline
Customer Service Representative
pls motor vehicle
08.2025 - Current
Customer Service Representative/Paint Technician
Dsc Drywall and Painting
06.2022 - 08.2025
Youth Care Worker/teacher
Casa Migrante Nazareth
04.2021 - 04.2022
Laboratory Technician
hospital mother and son
07.2018 - 12.2020
Restaurant Manager
KFC Restaurant
03.2018 - 02.2021
Restaurant Manager
mcdonalds
01.2015 - 02.2018
Certification - biology science
Universidad Autonoma de Guerrero
High School Diploma -
Centro de Bachillerato Industrial y de Servicios