Alondra Z. Bojorqez
Glendale
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Medical Assistant
Clinica La Familia
Glendale
12.2024 - Current
- Collaborate with 3 doctors to ensure the availability of appropriate programs and services to patients.
- Upgrade patients' charts before and after labor (about 50 patients a day)
- Prepare examination rooms for incoming patients by stocking necessary materials and ensuring the cleanliness of the room prior to patient arrival.
- Demonstrate proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Administer vaccines on children as well as documenting immunization cards.
- Sterilize medical equipment following procedures and standards.
- Measured vital signs and took medical histories to prepare patients for examination.
- Monitored patient vitals and reported changes to the medical team promptly.
- Educated patients on medication usage and aftercare instructions.
- Assisted healthcare providers during patient examinations and procedures.
Medical Assistant
Valley Integrated Wellness
Sun City
09.2024 - 12.2025
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Measured vital signs and took medical histories to prepare patients for examination.
- Cleaned and maintained medical equipment following procedures and standards.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Greeted visitors warmly and directed them to appropriate personnel.
- Managed multi-line phone system, routing calls efficiently to staff.
- Scheduled appointments and maintained organized calendar for office operations.
- Processed incoming and outgoing mail, ensuring timely distribution.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Medical Assistant
Medicine for Business and Industry
Phoenix
04.2024 - 09.2024
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Cashier
Chick-Fil-A Restaurant
Phoenix
02.2023 - 10.2023
- Maintained cleanliness and organization of cashier area.
- Collected credit card and cash payments to complete transactions for customer orders.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Collaborated with team to ensure excellent customer service.
Education
Medical Assistant
Carrington College
Glendale, AZ05-2024
Skills
- Bilingual
- Venipuncture
- Sterilization
- EMR
- CPT/ICD 10 coding
- Glucose testing
- Tray set up
- EKG
- Triage/scheduling
- Spirometry
- Oximetry
- Cpr Certified
- Injections
- Referrals
- Filing/inventory
- Insurance verification
- HIPAA/OSHA
- Capillary punctures
- Urinalysis
- Vital signs monitoring
- Customer service
- Immunization administration
- Suture removal
- Certified in basic life support (BLS)
- Time management
- Office procedures
- Electronic health records
Languages
English
Professional
Spanish
Professional
Certification
cpr
Timeline
Medical Assistant
Clinica La Familia
12.2024 - Current
Medical Assistant
Valley Integrated Wellness
09.2024 - 12.2025
Medical Assistant
Medicine for Business and Industry
04.2024 - 09.2024
Customer Service Cashier
Chick-Fil-A Restaurant
02.2023 - 10.2023
Medical Assistant
Carrington College