Alvina Tom
Chandler
Summary
Personable and friendly individual with excellent communication skills and genuine passion for helping others. Possesses solid understanding of customer service principles and adept at handling and resolving customer inquiries efficiently. Dedicated to enhancing customer satisfaction and contributing to team success.
Overview
2
2
years of professional experience
Work History
Medical Transportation Dispatch
MTBA
06.2022 - 06.2023
- Increased efficiency in scheduling by optimizing routes for multiple patients'' pickups and dropoffs.
- Trained new hires on company policies, procedures, and best practices in medical transportation services.
- Answering/transferring calls at high volume.
- Multi-tasking
- Computer skills
Sales Associate
Victoria's Secret
10.2021 - 03.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Ganado High School
GanadoSkills
- Customer service
- Multi-tasking strength
- HIPAA compliance
- Customer Service-oriented
- Professionalism and courtesy
- Outgoing personality
- Time management
- Multitasking
- Effective communication
- Professionalism
- Friendly and outgoing
Timeline
Medical Transportation Dispatch
MTBA
06.2022 - 06.2023
Sales Associate
Victoria's Secret
10.2021 - 03.2022
High School Diploma -
Ganado High School
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