Alyjahna Jackson
Phoenix
Summary
I am an enthusiastic and dedicated professional eager to contribute my skills in Picker, Picker/Packer, Customer Service Management, Teaching, and Direct Care Work. With a strong commitment to excellence and a passion for teamwork, I am excited about the opportunity to join your team. My diverse experience equips me to deliver exceptional service and support, ensuring a positive impact on both colleagues and clients. Let's work together to achieve great results
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Home Assist Health
08.2024 - Current
- Compassionate support for clients, enhancing their quality of life
- Skilled in personal care, ensuring comfort and dignity for all clients
- Proven ability to build trust and rapport with diverse individuals
- Expert in medication management, promoting health and safety
- Effective communication skills, fostering collaboration with families
- Trained in emergency response, ensuring client safety at all times
- Experience in assisting with daily living activities, boosting independence
Teacher
Shellie's Daycare
04.2023 - 08.2024
- Developed personalized learning strategies for diverse student needs
- Innovative lesson plans that boost student engagement by 30%
- Facilitated workshops that increased teacher collaboration and growth
- Utilized data-driven assessments to track and improve student progress
- Created a positive classroom environment fostering creativity and respect
- Consistently recognized for excellence in teaching and student support
Picker/Packer
World Class Distribution
07.2022 - 07.2023
- Efficiently processed 200+ orders daily, boosting team productivity
- Trained new staff on best practices, improving team performance
- Maintained a clean and organized workspace, promoting safety and efficiency
- Collaborated with shipping teams to ensure timely deliveries
- Implemented quality control checks, minimizing returns and errors
- Recognized as Employee of the Month for outstanding performance
- Consistently met tight deadlines, contributing to overall operational success
Picker
Kroger
05.2021 - 06.2022
- Achieved 99% accuracy in order picking and fulfillment tasks
- Consistently met and exceeded daily picking targets
- Utilized advanced scanning technology for efficient inventory management
- Collaborated with team members to enhance workflow efficiency
- Maintained a clean and organized work environment for safety
- Implemented quality control measures to minimize errors
- Contributed to a 15% increase in overall warehouse productivity
Customer Service Manager
Firehouse Subs
10.2019 - 02.2021
- Trained staff, enhancing service quality and efficiency
- Managed escalated issues, ensuring swift resolutions
- Collaborated with sales to align customer needs and goals
- Fostered a positive team culture, enhancing employee morale
- Led a team to achieve a 95% customer satisfaction rate
Education
High School Diploma -
East Pointe High School
40th St And Broadway 12.2020
Skills
- Team Player
- Fast learner
- Time management
- Customer support
- Verbal and written communications
- Math and reading expertise
- Building customer trust and loyalty
- Computer skilled
- Fast paced
- Consistent
- Punctual
- Organization
Certification
Fingerprint Clearance Card
CPR / First Aid Certification
Timeline
Direct Care Worker
Home Assist Health
08.2024 - Current
Teacher
Shellie's Daycare
04.2023 - 08.2024
Picker/Packer
World Class Distribution
07.2022 - 07.2023
Picker
Kroger
05.2021 - 06.2022
Customer Service Manager
Firehouse Subs
10.2019 - 02.2021
Fingerprint Clearance Card
CPR / First Aid Certification
High School Diploma -
East Pointe High School
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