ALYSHA R ROUSE
Phoenix
Summary
Proficient Pharmacy Technician with a strong background in medication dispensing and insurance verification. Recognized for implementing process improvements that reduce errors and enhance patient safety. Committed to maintaining compliance and delivering exceptional customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Hims
Phoenix, AZ
10.2023 - Current
- Managed medication inventory, ensuring accuracy and compliance with pharmacy regulations.
- Provided exceptional customer service by assisting patients with prescription inquiries and medication usage.
- Collaborated with pharmacists to prepare and dispense medications efficiently and accurately.
- Implemented process improvements that reduced medication dispensing errors and increased patient safety.
- Stocked, labeled, and inventoried medication to keep accurate records.
Office Manager
JC Family Dental
Phoenix, AZ
04.2014 - Current
- Streamlined office operations to improve patient scheduling and reduce wait times.
- Managed supply inventory, ensuring availability of dental materials and equipment for daily procedures.
- Developed and implemented efficient filing systems, enhancing document retrieval and storage processes.
- Trained new administrative staff on office protocols, fostering a collaborative team environment.
Specimen Processor
Sonora Quest Laboratories
Tempe, AZ
07.2023 - 09.2025
- Processed biological specimens efficiently to ensure timely laboratory results.
- Operated and maintained laboratory equipment, ensuring compliance with safety standards.
- Collaborated with medical staff to verify specimen integrity and documentation accuracy.
- Monitored inventory levels of supplies, facilitating seamless workflow and reducing delays.
Education
Associate of Science - Health Care Administration
Anthem College
Phoenix, AZ05-2012
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
Certification
- CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Timeline
Pharmacy Technician
Hims
10.2023 - Current
Specimen Processor
Sonora Quest Laboratories
07.2023 - 09.2025
Office Manager
JC Family Dental
04.2014 - Current
Associate of Science - Health Care Administration
Anthem College