Alyssa Caldwell
Chandler
Summary
Dynamic team leader with a proven track record of excelling in customer care and staff mentoring. Recognized for enhancing team performance and ensuring food quality while fostering effective communication. Committed to continuous learning and delivering exceptional service, driving customer satisfaction and operational excellence.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work History
Tech
360 Physical Therapy
Gilbert
08.2025 - Current
- Assisted physical therapists during patient treatment sessions.
- Prepared treatment beds by setting up necessary tools and supplies.
- Supported administrative tasks, including scheduling appointments and managing records.
- Educated patients on proper use of therapeutic equipment and exercises.
- Prepared treatment areas with necessary items such as linens, weights, bands.
- Provided emotional support to encourage patient participation in rehabilitation activities.
- Prepared treatment areas by cleaning and organizing equipment and supplies.
Front Desk Associate
Mountainside Fitness
Mesa
07.2025 - Current
- Managed front desk operations and ensured smooth check-in processes.
- Stocked supplies in locker rooms and the gym floor
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Greeted guests upon arrival and provided excellent customer service.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Team Leader
The Original Chopshop
Mesa
04.2024 - 05.2025
- Led team in daily operations to ensure smooth workflow and service efficiency
- Resolved customer complaints promptly to maintain a positive dining experience.
- Maintained a positive work environment that promoted collaboration between team members.
- Conducted thorough inventory assessments
- Executed food service and preparation with attention to quality while upholding food safety protocols and procedures.
- Oversaw store openings and closings ensuring register accuracy.
- Trained new staff on menu items and customer service standards.
Esthetician
Desert Botanics Holistic Skin Therapy
Fountain Hills
10.2023 - 10.2024
- Provided personalized skin consultations to assess client needs.
- Administered facial treatments using botanical products and holistic techniques.
- Educated clients on skincare routines and product usage for optimal results.
- Maintained cleanliness and organization of treatment rooms and tools.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Kept detailed records of client visits, treatments performed, and product purchases.
Head Busser
Caldwell County Bbq
Gilbert
08.2021 - 05.2024
- Assisted servers by delivering food and drinks to tables promptly.
- Collaborated with team members to ensure smooth service during busy shifts.
- Trained new bussers on procedures and best practices for efficiency.
- Implemented sanitation procedures to uphold health standards consistently.
- Responded to customer requests, enhancing their dining experience effectively.
- Stocked cabinets or serving areas with condiments and refill condiment containers.
- Ensured restaurant cleanliness by clearing and resetting tables quickly and efficiently.
- Cleaned spills promptly and reported any hazardous conditions or equipment issues immediately.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Education
Esthetician - Esthetics
The Studio Academy of Beauty
Chandler, AZ 01.2020 - 10.2020
American Leadership Academy Gilbert North
Gilbert , ArizonaSkills
- Outstanding customer service
- Customer care
- Team collaboration
- Staff and Customer education
- Phone etiquette
- Optimistic and positive attitude
- Team leadership
- Effective communication
References
References available upon request.
Timeline
Tech
360 Physical Therapy
08.2025 - Current
Front Desk Associate
Mountainside Fitness
07.2025 - Current
Team Leader
The Original Chopshop
04.2024 - 05.2025
Esthetician
Desert Botanics Holistic Skin Therapy
10.2023 - 10.2024
Head Busser
Caldwell County Bbq
08.2021 - 05.2024
Esthetician - Esthetics
The Studio Academy of Beauty
01.2020 - 10.2020
American Leadership Academy Gilbert North