ALYSSA MANNIE
KINGMAN
Summary
A highly adaptable and customer-focused professional with experience in managing multiple tasks in a fast-paced environment. Demonstrated ability to handle difficult situations with excellent communication skills. Skilled in enforcing institutional rules and regulations, and maintaining order within the facility. Committed to ongoing learning and development to enhance job skills and knowledge.
Overview
10
10
years of professional experience
Work History
Housekeeper
Motel 6 Hotel
Kingman
02.2025 - Current
- Requested maintenance orders to fix non-working equipment and address room damage.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Used cleaning chemicals following proper guidelines.
- Provided information about hotel services upon request from guests.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Ensured that all health standards were met during cleaning operations.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Homemaker
KINGMAN
08.2018 - Current
- Worked with coworkers to complete tasks
- Friendly, positive attitude
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Focused on learning new skills and staying updated with industry changes
- Participated in ongoing training to enhance own job skills and knowledge
- Met deadlines while maintaining high-quality deliverables
- Managed and coordinated multiple projects while ensuring timely completion
Correctional Officer
Geo group
KINGMAN
07.2015 - 08.2018
- Demonstrated ability to handle difficult inmates in a professional and effective manner
- Maintained order within the facility by conducting searches, shakedowns, head counts and pat downs as necessary
- Developed excellent communication skills to de-escalate potentially volatile situations
- Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities
- Responded quickly to disturbances utilizing appropriate force when necessary in accordance with departmental guidelines
- Utilized sound judgment and decision making skills when dealing with inmates, staff and visitors
- Enforced institutional rules through verbal warnings, written reports or physical intervention as needed
- Performed observation duties in housing units to ensure compliance with rules and regulations
- Made periodic patrols of quarters and work areas and initiated counts of inmates at regular and irregular intervals
- Communicated with other staff and main control to inform about inmate behaviors
- Participated in regular training sessions to stay up-to-date on changes in correctional policies and procedures
Education
High School Diploma -
Coconino high school
Flagstaff, Az06.2012
Skills
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Multitasking
- Adaptability
- Flexibility
- Problem resolution
- Commitment to customer service
- Fast-paced environment
- Learning new skills
- Ongoing training
- Time management
- High-quality deliverables
- Project management
- Communication skills
- De-escalation
- Judgment
- Decision making
- Rule enforcement
- Observation skills
- Compliance
- Cleaning techniques
- Chemical handling
- Room maintenance
Timeline
Housekeeper
Motel 6 Hotel
02.2025 - Current
Homemaker
08.2018 - Current
Correctional Officer
Geo group
07.2015 - 08.2018
High School Diploma -
Coconino high school