Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Mason

TUCSON

Summary

Writing professional with a strong background in marketing strategies, customer service, and administrative support. Reliable team collaborator, adaptable to changing needs, with focus on creativity and supportive output. Excellent communication and organizational skills, ensuring smooth daily operations. Experienced with content creation, campaign management, and market analysis.

Overview

7
7
years of professional experience

Work History

Web Content Writer

Copenhagen Imports
02.2020 - 02.2025
  • Managed social media accounts and content calendar.
  • Created content aligned with brand voice, including posts, blogs, articles, and videos.
  • Designed weekly email campaigns with engaging content for target audiences.
  • Handled customer inquiries through multiple channels, ensuring timely responses.
  • Updated customer accounts with relevant information and preferences.
  • Collaborated on researching trends, analyzing campaign performance, and integrating SEO into writing.
  • Developed marketing materials for product launches and promotions.

Front Desk Associate

Massage Envy
02.2019 - 05.2020
  • Greeted guests, ensuring positive first impression and smooth check-in.
  • Coordinated appointments, optimizing calendar for massage therapists.
  • Maintained cleanliness of front desk area and product displays.
  • Educated customers on memberships, promotions, and retail products to boost sales.
  • Cultivated customer relationships, providing personalized experiences and meeting targets.
  • Trained new hires on front desk operations, enhancing team productivity.
  • Handled inquiries, resolving issues or notifying management promptly.

Copywriter/Editorial Assistant

Raising Empowered Daughters
11.2018 - 08.2019
  • Created weekly promotional content for advertisements and marketing materials.
  • Tailored brand messaging to engage target audiences.
  • Managed daily online and social media communications to promote brand identity.

Logistics Team Member

Target
10.2017 - 11.2018
  • Managed inventory through scanning and logging products with devices.
  • Supported logistics by unloading, organizing, and stocking products.
  • Assisted customers in finding products and checking system for other merchandise.

Education

Bachelor of Arts - English Literature

University of Arizona
Tucson, AZ
12-2017

Skills

  • Computer proficiency
  • Detail-oriented
  • Content curation
  • Customer service
  • Problem-solving
  • Flexibility
  • Project Management

Timeline

Web Content Writer

Copenhagen Imports
02.2020 - 02.2025

Front Desk Associate

Massage Envy
02.2019 - 05.2020

Copywriter/Editorial Assistant

Raising Empowered Daughters
11.2018 - 08.2019

Logistics Team Member

Target
10.2017 - 11.2018

Bachelor of Arts - English Literature

University of Arizona

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Alyssa Mason