Alyssa Miramontes

achieves individual sales goals, develops strong product knowledge across all categories, i am responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience, also able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book and demonstrate interest and ability to work as part of a team

Greet every customer with a friendly attitude. Manage customer check out including cash and credit card interactions. Maintain thorough knowledge of store merchandise and sell store credit cards. Resolved customer complaints and provided product information

Assisted in cooking, serving, and distributing meals to people from the homeless shelter.

Distributing gifts and money to the homeless during special holidays. Setting up church with tables, cutlery, beverages, and snacks for when the homeless arrive. Provided compassionate support and guidance, helping guests navigate available community resources.

Established rapport with daily customer while processing transaction insuring customer satisfaction. Managed cash and card transactions, sold gift cards and processed online orders. Stocked items and memorized availability and location, ensuring store compliance and customer satisfaction. Mentored team on opening and closing procedures, helped trained and developed new and seasonal employees on all operations including stocking items, cleaning store procedures, register and customer service. Communicated with Spanish speaking customers to provide product