Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Moore

Phoenix

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
6
years of professional experience

Work History

Direct Support Professional

Copa health
01.2024 - Current
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.

Office Assistant

Copa Health
05.2025 - 06.2025
  • Coordinated scheduling for meetings and appointments, optimizing team productivity.
  • Assisted in document preparation and data entry, enhancing information accuracy.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Created and maintained detailed records of all office activities.
  • Edited and proofread documents for accuracy and completeness.
  • EHR

Behavior Technician

Copa Health
09.2024 - 05.2025
  • Implemented individualized behavior intervention plans to support client development.
  • Conducted data collection and analysis to track client progress and inform strategies.
  • Collaborated with multidisciplinary teams to enhance service delivery and outcomes.
  • Trained new staff on behavioral techniques and organizational protocols for consistent practice.
  • Developed effective communication strategies to engage clients and families in treatment plans.
  • Monitored client behaviors, providing real-time feedback to ensure adherence to goals.
  • Assisted in the evaluation and adjustment of treatment programs based on client needs.
  • Promoted a positive environment by reinforcing appropriate behaviors through evidence-based methods.

Day care attendant

Wilkins learning center
10.2023 - 01.2024
  • Enhanced child safety by consistently monitoring play areas and conducting regular safety checks.
  • Provided emotional support to distressed children by employing empathy and patience during difficult moments.
  • Encouraged creative expression through art projects and music exploration, enhancing overall child development.
  • Supported daycare staff in creating a nurturing and educational environment for children ages 6 months to 5 years.
  • Managed daily routines such as diaper changing, feeding, naptime schedules, ensuring consistency for each child's comfort and wellbeing.

Lead Direct Support Professional

Rise services
05.2023 - 10.2023
  • Served as a mentor for new staff members by providing guidance, sharing knowledge, and modeling best practices in direct support.
  • Managed challenging behaviors effectively using approved crisis intervention techniques to maintain a safe environment for clients and staff members alike.
  • Led group activities that promoted social interaction, skill-building, and personal growth among clients while fostering a sense of community within the residential setting.
  • Ensured client safety and well-being by diligently monitoring living spaces and proactively addressing potential hazards or concerns.
  • Strengthened overall program effectiveness by actively participating in staff training sessions, workshops, and meetings.
  • Developed strong relationships with clients' families to foster trust, open communication, and continuity of care.
  • Promoted a positive environment for clients through compassionate direct support and effective behavior management techniques.
  • Supported clients in achieving personal goals with tailored assistance in daily living tasks such as hygiene, meal preparation, and household chores.

Direct Support Professional

Chrysalis
03.2022 - 05.2023
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Administered medication as directed by physician.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.

Paraprofessional

Mesa Public Schools
08.2020 - 03.2022
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Collaborated with teachers to develop and implement individualized education plans for students with special needs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.

Cashier

WinCo Foods
03.2020 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Army trainee

Us Army
07.2019 - 03.2020
  • Learned new materials, processes, and programs quickly.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
  • Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.

Education

High School -

Dobson High School
Mesa, Arizona
05.2018

No Degree - Medical Assistant

STEPFUL
Online
09-2025

Skills

  • First aid and safety
  • Medication Administration
  • Care plan assessment
  • Patient Management
  • Patient care
  • Behavioral Management
  • Community integration
  • Direct Patient Care
  • Meal planning and preparation
  • Medication Management
  • Cooking meals
  • Staff collaboration
  • Light cleaning
  • Project planning
  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Organizing and categorizing
  • File organization
  • Appointment scheduling

Timeline

Office Assistant

Copa Health
05.2025 - 06.2025

Behavior Technician

Copa Health
09.2024 - 05.2025

Direct Support Professional

Copa health
01.2024 - Current

Day care attendant

Wilkins learning center
10.2023 - 01.2024

Lead Direct Support Professional

Rise services
05.2023 - 10.2023

Direct Support Professional

Chrysalis
03.2022 - 05.2023

Paraprofessional

Mesa Public Schools
08.2020 - 03.2022

Cashier

WinCo Foods
03.2020 - 08.2020

Army trainee

Us Army
07.2019 - 03.2020

High School -

Dobson High School

No Degree - Medical Assistant

STEPFUL

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Alyssa Moore