Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Polanco

San Tan Valley

Summary

Motivated and dependable Individual with experience in customer service and public safety, bringing strong communication, conflict resolution, and problem-solving skills developed through roles as a Sales Associate and Adult Detention Officer. Proven ability to remain calm under pressure, build rapport with diverse individuals, and maintain professionalism in fast-paced or high-responsibility environments. Demonstrated strong work ethic and commitment by successfully earning an Associate’s Degree in Administration of Criminal Justice while maintaining full-time employment. Seeking opportunities to contribute reliability, accountability, and strong interpersonal skills to a team-oriented organization.

Overview

2
2
years of professional experience

Work History

Sales Associate

Chapparal Mini Mart
Duncan, AZ
09.2025 - Current
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Maintained store cleanliness and organization, ensuring optimal presentation of merchandise.
  • Operated cash register efficiently, processing transactions and handling cash accurately.
  • Restocked shelves regularly, monitoring inventory levels to support product availability.
  • Implemented promotional displays to highlight seasonal products, increasing customer engagement.
  • Developed knowledge of store policies and procedures to provide accurate information to customers.

Detention Officer

Greenlee County Sheriffs Office
Clifton, AZ
06.2025 - 09.2025
  • Monitored inmate behavior to ensure safety and security within detention facility.
  • Conducted regular inspections of facilities to maintain compliance with safety standards.
  • Assisted in managing inmate intake and release processes efficiently.
  • Collaborated with law enforcement personnel during incidents to maintain order.
  • Enforced facility rules and regulations to promote a safe environment for staff and inmates.
  • Participated in training sessions to enhance knowledge of detention policies and procedures.

Sales Associate

Chapparal Mini Mart
Duncan, AZ
07.2024 - 06.2025
  • Collaborated with team members to achieve daily sales targets and improve service quality.
  • Handled customer complaints and returns professionally, resolving issues promptly.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Associate of Science - Administration of Criminal Justice

Eastern Arizona College
Thatcher, AZ
01-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Community relations
  • Accountability
  • Teamwork

Timeline

Sales Associate

Chapparal Mini Mart
09.2025 - Current

Detention Officer

Greenlee County Sheriffs Office
06.2025 - 09.2025

Sales Associate

Chapparal Mini Mart
07.2024 - 06.2025

Associate of Science - Administration of Criminal Justice

Eastern Arizona College
Alyssa Polanco