Alyssa Roanhorse
Surprise
Summary
Supported team efforts in delivering high-quality educational programs and customer services.,Assisted in leading diverse groups of employees to foster teamwork and collaboration.,Engaged audiences through innovative educational strategies and programming.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Educator
Explora Science Center and Children’s Museum
Albuquerque, NM
07.2023 - 06.2026
- Deliver hands-on STEAM demonstrations and educational programs to children, families, and school groups both onsite and through community outreach.
- Facilitate virtual and in-person programming aligned with museum pedagogy and learning objectives.
- Collaborate with educators and cross-department teams to develop new programs and maintain instructional materials.
- Represent Explora at school events, conferences, and community outreach programs across New Mexico.
- Provide excellent visitor service while ensuring safety, inclusion, and accessibility for all participants.
- Address visitor questions and concerns professionally to maintain a welcoming learning environment.
Floor Supervisor
The North Face
Albuquerque, NM
05.2023 - 07.2023
- Supervised daily floor operations including opening/closing, staff coverage, and customer engagement.
- Coached and developed team members to exceed sales and productivity goals.
- Supported store leadership with visual merchandising, inventory replenishment, and loss prevention.
- Modeled inclusive leadership and promoted a collaborative team environment.
Softlines Supervisor
Army & Air Force Exchanges Services
Albuquerque, NM
01.2020 - 03.2023
- Led and trained associates across Softlines and Jewelry departments, including high-value merchandise handling.
- Managed inventory, pricing, merchandising displays, and seasonal product rollouts.
- Oversaw compliance with security, cash handling, and operational procedures.
- Coordinated purchasing of supplies and supported reporting, correspondence, and administrative functions.
- Supervised teams of up to 15 employees and delegated daily responsibilities to meet operational goals.
Education
Bachelor of Science - Geographic Information Science, Urban Planning
Arizona State University
Remote06.2026
Associate of Science - Environmental Science, GeoSpatial Information Technology
Southwestern Indian Polytechnic Institute
Albuquerque, NM12.2019
Skills
- Professional Tools: Microsoft Office, Google Workspace, Teams, Zoom, Canva
- Leadership & Operations: Team Supervision, Staff Training, Scheduling, Inventory Management
- Customer & Education: Public Speaking, Program Facilitation, Visitor Engagement
- Administrative: Filing, Scheduling, Documentation, Office Support
Certification
Retail Management Academy
Timeline
Educator
Explora Science Center and Children’s Museum
07.2023 - 06.2026
Floor Supervisor
The North Face
05.2023 - 07.2023
Softlines Supervisor
Army & Air Force Exchanges Services
01.2020 - 03.2023
Bachelor of Science - Geographic Information Science, Urban Planning
Arizona State University
Associate of Science - Environmental Science, GeoSpatial Information Technology
Southwestern Indian Polytechnic Institute