Alyssia Stivers
Marana
Summary
I want to thrive in an environment that excels in hospitality, connecting with guests, and providing excellent customer service.
Overview
16
16
years of professional experience
Work History
Epazote Server/Room Service Server
Hilton El Conquistador Resort
Oro Valley, AZ
11.2025 - Current
- Delivered exceptional service to guests, ensuring satisfaction and repeat business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bar Server
Cologuard Classic- La Paloma Country Club
Tucson
03.2024 - Current
- Annual 3 day event
- Serve craft beer at the Veteran’s tent
- Provide excellent customer service
- Engage with guests to enhance their experience
- Time management and supply management working with one other person who works alongside me to stay stocked up for guests
Self Employed Holistic Health Coach/Nutritional Therapist
Pura Vitae Nutrition
02.2020 - Current
- 6 month health coaching program
- Provide guidance, support, and my education to assist clients in reaching their health/nutrition goals
- Work with clients to re-discover their inner strength/knowing about their power to create lasting changes in their lives
Bar Server/Retail
The Green Canoe
Hico, TX
03.2023 - 06.2023
- Served craft beer and wine
- Stocked shelves with merchandise
- Stocked beer kegs and alcohol freezers
- Served drinks for music events every weekend
- Great customer service and conversation
- Organized alcohol orders from retailers
- Managed store front
Server
The Chop House
Hico, TX
02.2023 - 03.2023
- Managed table sections at the restaurant for hotel guests
- Memorized customer orders for correct delivery
- Expertly answered any questions guests had concerning the menu
- Great at conversing with customers and providing great customer service
Server
Giving Tree Cafe
Phoenix, AZ
10.2019 - 10.2020
- Managed table sections at the restaurant
- Customer service making sure the guests enjoyed an excellent meal service
- Delivered food in a timely manner
- Expertly answered any questions guests had concerning the menu
- Great at dealing with conflict resolution
Residential Project Manager
Sun Valley Solar Solutions
Chandler, AZ
03.2017 - 09.2018
- Managed 70-100 residential home solar install projects
- Worked with sales, design, install, and other governing bodies to stay on top of projects
- Worked with cities to get solar permits and whatever other permits required to complete installs
- Submitted necessary documents to APS and SRP to get power connected
- Customer interfacing and updating promptly as solar project progressed
- Completed training with OSHA safety regulations and Leadership Effectiveness Training
Food Expeditor, Busser
Gabby’s Grill
Prescott, AZ
07.2016 - 12.2016
- Working in a team setting with the chef to ensure precise orders
- Leadership skills such as leading both the servers and the chefs in making sure food is prepared/delivered in a timely manner
- Customer service responsibilities
- Ensure that food is prepared correctly before presenting it to the guests
Customer Service/Warehouse Manager
Network Hardware Supply
Tucson, AZ
06.2011 - 05.2013
- Managing customer orders for products
- Assisted customers in finding the right products for their needs
- Packaging and shipping orders in a timely manner
- Organized equipment in the warehouse to efficiently package orders
- Entering order information into the business system
Hostess
PF Chang’s
Tucson, AZ
06.2010 - 08.2011
- Lay out floor plan for servers
- Run the books when dealing with seating guests in a timely manner–taking note of reservations/walk-ins
- Work as a team with the servers to best serve guests
Education
Holistic Health Coach -
Institute for Integrative Nutrition
06-2023
Nutritional Therapy Practitioner - undefined
Nutritional Therapy Association
02-2020
Bachelor - Applied Human Behavior Psychology and Business Entrepreneurship
Northern Arizona University
12-2016
Skills
- Quick learner
- Organizational skills
- Strong work ethic
- Time management–proactive
- Reliable
- Great people skills & phone etiquette
Timeline
Epazote Server/Room Service Server
Hilton El Conquistador Resort
11.2025 - Current
Bar Server
Cologuard Classic- La Paloma Country Club
03.2024 - Current
Bar Server/Retail
The Green Canoe
03.2023 - 06.2023
Server
The Chop House
02.2023 - 03.2023
Self Employed Holistic Health Coach/Nutritional Therapist
Pura Vitae Nutrition
02.2020 - Current
Server
Giving Tree Cafe
10.2019 - 10.2020
Residential Project Manager
Sun Valley Solar Solutions
03.2017 - 09.2018
Food Expeditor, Busser
Gabby’s Grill
07.2016 - 12.2016
Customer Service/Warehouse Manager
Network Hardware Supply
06.2011 - 05.2013
Hostess
PF Chang’s
06.2010 - 08.2011
Nutritional Therapy Practitioner - undefined
Nutritional Therapy Association
Bachelor - Applied Human Behavior Psychology and Business Entrepreneurship
Northern Arizona University
Holistic Health Coach -
Institute for Integrative Nutrition