Professional with strong background in correctional facility operations, prepared to contribute effectively to maintaining order and safety. Skilled in crisis management, inmate supervision, and security protocols. Reliable team player with focus on collaboration and achieving results, adaptable to changing needs. Known for leadership, integrity, and excellent communication skills.
Overview
10
10
years of professional experience
Work History
Correctional Sergeant
Arizona Department of Corrections
09.2017 - Current
Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
Supervised 30+ employees and performance of tasks and managed 800 offenders.
Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
Resolved issues and disputes between inmates professionally and respectfully.
Complete detailed reports documenting all relevant information related to daily operations at the correctional facility
Perform and document activities of out of cell time for Inmates in Detention as per Injunction Protocols in Jensen v Thornell stipulations.
Respond proficiently to emergency situations involving riots, hostage situations, escapes or other critical events.
Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
Responded to emergency situations and provided first aid following facility guidelines.
Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
Sales Associate
Cricket Wireless
11.2016 - 09.2017
Built relationships with customers to encourage repeat business.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Engaged with customers to build rapport and loyalty.
Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Chevron
01.2015 - 11.2016
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Drone Operator at Arizona Department of Corrections Rehabilitation & ReentryDrone Operator at Arizona Department of Corrections Rehabilitation & Reentry