Amalia Robles
Tucson
Summary
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
1
1
year of professional experience
Work History
Host
Ni's Asian Bistro & Sushi Bar
Tucson
01.2025 - Current
- Greeted customers warmly upon arrival at the restaurant.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Streamlined reservation system to optimize guest seating process.
- Resolved customer inquiries and seating issues to enhance guest experience.
- Facilitated communication of special requests and dietary restrictions to servers.
- Provided menus and explained daily specials to guests.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained cleanliness and organization of the host stand area.
Education
High School Diploma -
Canyon Del Oro
Tucson, Az05-2026
Skills
- Menu knowledge
- Menu design
- Customer service
- Customer engagement
- Telephone reception
- Hospitality and accommodation
- Detail-oriented
- Team collaboration
- Effective communication
Accomplishments
- National Honors Society
- OSHA Certified
- First Aid and CPR Certified
Timeline
Host
Ni's Asian Bistro & Sushi Bar
01.2025 - Current
High School Diploma -
Canyon Del Oro