Amalia Valles De Lerma

• Resolved customer complaints regarding food quality or services provided.
• Coordinated with wait staff to ensure timely delivery of meals to customers.
• Provided guidance to junior cooks regarding food preparation methods and techniques.
• Inspected kitchens for sanitary conditions before the start of each shift.
• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Monitored stock levels of food items and ordered more when necessary.
• Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
• Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
• Operated grills, fryers and broilers to cook items to quality guidelines.
• Wrapped, dated and labeled food items in storage for safety and freshness.
• Carried pans and trays of food to and from work stations, stove, and

refrigerator.

• Received and stored food and supplies.

• Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
• Maintained a clean working environment by sweeping, mopping floors, washing surfaces, and emptying trash cans.
• Provided guidance to junior cooks regarding food preparation methods and techniques.
• Adhered to food safety standards when storing and preparing foods.
• Monitored stock levels of food items and ordered more when necessary.
• Adjusted seasonings of dishes during cooking process in order to enhance flavors.
• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Prepare and served meals by reviewing recipes, combining and cooking ingredients
• Operated grills,fryers and boilers to cook item to quality guidelines

• Developed policies and procedures for the organization.
• Conducted performance reviews for employees on a regular basis.
• Ensured compliance with local, state, and federal regulations.
• Reviewed legal documents related to business operations.
• Maintained relationships with existing clients by providing superior customer service.
• Analyzed market trends to identify new business opportunities.
• Provided direction and guidance to employees
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• Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Delegated work to staff, setting priorities and goals.

• Partnered with kitchen staff to guarantee prompt delivery of food orders.
• Assessed waiters' knowledges of restaurant policies and procedures related to customer service standards
• Provided guidance to new waiters in learning the menu items and their ingredients.
• Instructed new staff members on food handling procedures and service techniques.
• Introduced time-management techniques to help new servers efficiently balance multiple tables and customer requests.