Achievements include bringing in new clients and consistently achieving budget and schedule demands with a hands-on and detail-oriented approach. Excellent communication, relationship-building and problem-solving abilities paired with a superior work ethic and forward-thinking mentality.
Overview
12
12
years of professional experience
Work History
CNA
Banner Boswell Hospital
01.2025 - Current
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted patients with daily living activities, promoting independence and dignity.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Reduced patient stress levels through effective communication and active listening skills.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Benefit Verification Specialist
Coram Specialty Infusion Services
04.2024 - 12.2024
Provided exceptional customer service by addressing patient concerns regarding coverage and out-of-pocket expenses.
Managed high-volume caseloads while maintaining strict deadlines for completing benefit verifications and authorizations.
Ensured compliance with HIPAA regulations during all aspects of the benefit verification process, protecting patient privacy.
Improved patient satisfaction by accurately verifying benefits and providing timely responses to inquiries.
Leveraged advanced problem-solving skills in navigating complex cases involving multiple policies or payers, ultimately securing coverage approvals where possible.
Project Manager
Pendergast Concrete LLC
03.2013 - 03.2024
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Coordinated material procurement and required services for projects within budget requirements.