Amanda Burleson
Chino Valley
Summary
Warm, composed, and service-driven professional with a strong background in caregiving, customer service, and safety-focused roles. Known for maintaining calm under pressure, communicating clearly, and creating positive experiences for people from all walks of life. Brings a steady, reassuring presence, exceptional interpersonal skills, and a deep commitment to passenger comfort and safety. Highly adaptable, quick to learn, and motivated to bring compassion, professionalism, and confidence to an airline cabin environment.
Overview
28
28
years of professional experience
Work History
Live-In Home Health Care Provider
Private Client
Chino Valley
2024.01 - Current
- Provide attentive, compassionate care in a live-in environment, ensuring safety, comfort, and emotional well-being.
- Maintain a calm, steady presence during emergencies, demonstrating strong situational awareness and quick judgment.
- Communicate clearly with family members and medical professionals to coordinate care and uphold safety protocols.
- Manage daily routines, mobility assistance, medication reminders, and household tasks with exceptional reliability.
- Build trust through empathy, patience, and consistent high-quality service.
Owner/Operator
Chino Valley
2016.01 - Current
- Purchase, refurbish, and resell home décor items, requiring strong customer service, negotiation, and communication skills.
- Deliver personalized service to a diverse customer base, ensuring positive experiences and repeat business.
- Manage all aspects of business operations, including sales, marketing, inventory, logistics, and client relations.
- Adapt quickly to changing customer needs and unexpected challenges.
- Cultivate a warm, professional presence that builds trust and enhances customer satisfaction.
Thrift Store Associate
Stepping Stones Thrift Store
Chino Valley
2024.06 - 2025.03
- Processed incoming merchandise with accuracy and efficiency.
- Delivered friendly, attentive customer service and assisted shoppers with product selection.
- Handled sales transactions with professionalism and attention to detail.
- Demonstrated teamwork and adaptability in a fast-paced retail environment.
Distribution & Packaging Associate
Capsule Connection
Prescott Valley
2018.01 - 2020.01
- Prepared, packaged, and distributed products while meeting strict quality and safety standards.
- Maintained a clean, organized workspace and followed established protocols.
- Collaborated with team members to meet production goals.
- Demonstrated reliability, consistency, and strong attention to detail.
Nursing Assistant
Healthcare Facility
Prescott/Chino Valley Area
2016.01 - 2017.01
- Assisted patients with daily living activities, mobility, hygiene, and comfort needs.
- Monitored patient conditions and communicated changes promptly to nursing staff.
- Maintained a safe, clean environment while following strict health and safety protocols.
- Demonstrated compassion, professionalism, and strong interpersonal communication.
Licensed Foster Parent
Chino Valley
2006.01 - 2013.01
- Provided a safe, stable, and nurturing home for 36 children over seven years.
- Supported children through emotional, behavioral, and developmental challenges with patience and empathy.
- Coordinated with social workers, schools, and medical professionals to ensure each child’s well-being.
- Demonstrated exceptional crisis-management skills and emotional resilience.
Volunteer
Yavapai Food Bank
Prescott Valley
1998.01 - 2012.01
- Supported food distribution operations for over a decade.
- Provided respectful, friendly service to community members.
- Helped organize, sort, and distribute food donations efficiently and safely.
- Demonstrated long-term commitment to service and community support.
Education
High School Diploma -
Prescott High School
Prescott, AZDegree in Theology - Theology
Life Christian University
Prescott, AZCertified Nursing Assistant (CNA) -
Yavapai College
Prescott, AZSkills
- Customer Service Excellence
- Safety & Situational Awareness
- Calm Under Pressure
- Clear, Professional Communication
- Conflict Resolution & De-escalation
- Team Collaboration
- Problem-Solving & Adaptability
- Compassionate, People-Centered Approach
References
- Benjaman Spencer, Personal Reference, 323-445-5359
- Chrissy Hills, Professional Reference, 970-398-9068
- Mark Mayz, Business Reference, 602-510-5641
- Capsule Connection, Letter of Recommendation Available, 928-443-1010
Timeline
Thrift Store Associate
Stepping Stones Thrift Store
2024.06 - 2025.03
Live-In Home Health Care Provider
Private Client
2024.01 - Current
Distribution & Packaging Associate
Capsule Connection
2018.01 - 2020.01
Owner/Operator
2016.01 - Current
Nursing Assistant
Healthcare Facility
2016.01 - 2017.01
Licensed Foster Parent
2006.01 - 2013.01
Volunteer
Yavapai Food Bank
1998.01 - 2012.01
High School Diploma -
Prescott High School
Degree in Theology - Theology
Life Christian University
Certified Nursing Assistant (CNA) -
Yavapai College