Amanda Minetta
Tucson
Summary
Dedicated professional with demonstrated strengths in customer service and time management. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
10
10
years of professional experience
Work History
Parts Counter Sales Person
Reece Plumbing
Tucson
05.2025 - 10.2025
- Assisted customers in selecting plumbing parts and accessories.
- Managed inventory levels and organized stock for efficient access.
- Processed customer orders accurately and promptly using point-of-sale systems.
- Received incoming shipments, checked contents against order forms, sorted items according to type, size or other criteria.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Received and stocked incoming merchandise, arranging items in correct locations.
Pro Services Associate
Home Depot
Tucson
03.2024 - 03.2025
- Assisted customers and contractors with daily in person and phone orders
- Maintained daily contact with Pro account members regarding their perks and account benefits
- Ran multiple function cash register and ordering system
- Assisted in multiple departments, including lumber, hardware, electrical, plumbing, millworks, and deliveries
HVAC Install Detail & Design
Parker and Sons
Tucson
05.2023 - 10.2023
- Approved contracts and financing requests from Comfort Consultants to schedule installations
- Maintained shared calendar for installation dates and revenue for the Tucson division
- Maintained inventory for the Tucson warehouse both daily and monthly
- Created all purchase orders needed for install crews during install and follow up
- Provided after hours assistance for Comfort Consultants on next day installations
Customer Service Supervisor/Plumbing Dispatch/HVAC Dispatch/Install Coordinator
Intelligent Design Solar, Plumbing and Air
Tucson
01.2021 - 03.2023
- Handled a high volume of both inbound and outbound calls
- Scheduled maintenance, standby, diagnostic and sales estimates for HVAC, Solar, Plumbing and Roofing division
- Organized and edited contracts and estimates in Service Titan
- Daily dispatch and debrief for installation crews, project managers, service technicians, electricians and plumbers
- Managed two dispatchers and three schedulers in the CSR office, as well as rotating a weekly on-call schedule with them
Bath CSR
Apex Windows and Bath
Tucson
11.2015 - 02.2020
- Scheduled new home construction installation as well as post-closing customer service
- Maintained all office supplies and ordering for 25+ employees
- Maintained data entry on schedules for multiple home builders
- Ordered bath accessories, mirrors, showers and windows for each home sold
- Managed email and phone calls daily for over 50 superintendents
- Scheduled install work for 12 installation crews daily
Education
High School -
Vail High School
Vail, AZSkills
- Construction
Timeline
Parts Counter Sales Person
Reece Plumbing
05.2025 - 10.2025
Pro Services Associate
Home Depot
03.2024 - 03.2025
HVAC Install Detail & Design
Parker and Sons
05.2023 - 10.2023
Customer Service Supervisor/Plumbing Dispatch/HVAC Dispatch/Install Coordinator
Intelligent Design Solar, Plumbing and Air
01.2021 - 03.2023
Bath CSR
Apex Windows and Bath
11.2015 - 02.2020
High School -
Vail High School