Amanda Rayborn-Brown
Mesa
Summary
Dynamic professional with a strong background in trauma-informed care and exceptional multitasking abilities. At IHOP, I enhanced guest satisfaction through attentive service and effective problem-solving. Passionate about fostering positive environments, I developed tailored educational plans for autistic children, advocating for their needs and ensuring successful outcomes.
Overview
6
6
years of professional experience
Work History
Stay at Home Parent
Autistic Children
Mesa, AZ
04.2021 - Current
- Developed individualized educational plans tailored to unique needs of autistic children.
- Implemented daily routines to enhance structure and predictability for children.
- Collaborated with therapists to reinforce therapeutic strategies at home.
- Facilitated social skills development through structured play and interaction activities.
- Monitored behavioral progress and adjusted strategies to promote positive outcomes.
- Educated family members on autism spectrum disorder and effective communication techniques.
- Advocated for children's needs in educational settings, ensuring appropriate accommodations are met.
- Read stories, sang songs and facilitated creative play.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Documented children's growth and development.
Server
IHOP
Mesa, AZ
01.2024 - 01.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and efficiency to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new servers on menu knowledge and service protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Matty G’s
Mesa, AZ
09.2020 - 06.2021
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Biological And Physical Sciences
Harold Washington Community Colleges of Chicago
Chicago, ILSkills
- Trauma-informed care
- Friendly and respectful
- Problem-solving
- Attention to detail
- Caring and responsible
- Cleaning and sanitizing
- Multitasking
Timeline
Server
IHOP
01.2024 - 01.2026
Stay at Home Parent
Autistic Children
04.2021 - Current
Server
Matty G’s
09.2020 - 06.2021
Biological And Physical Sciences
Harold Washington Community Colleges of Chicago