Amanda Romano
Chandler
Summary
Dynamic General Manager skilled in operations management, team building, and problem resolution. Proven track record in reducing waste and enhancing customer satisfaction through effective inventory control and staff training.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Domino's Pizza
08.2025 - Current
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Managed inventory levels, reducing waste through effective stock control practices.
- Trained and developed staff on operational procedures and customer service standards.
- Implemented promotional strategies to increase sales and enhance brand visibility.
- Monitored performance metrics, identifying areas for improvement and implementing solutions.
- Coordinated scheduling to optimize workforce efficiency during peak business hours.
- Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
- Conducted regular quality checks to maintain product standards and compliance with health regulations.
Kitchen Manager
Chipotle
04.2022 - 01.2024
- Managed kitchen operations to ensure timely meal preparation and service.
- Trained staff on food safety standards and proper equipment usage.
- Assisted in inventory management, including ordering and stock rotation.
- Implemented cost-control measures to optimize ingredient usage and reduce waste.
- Monitored kitchen cleanliness and compliance with health regulations.
- Checked and tested foods to verify quality and temperature.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
General Manager
Domino's Pizza
10.2018 - 01.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Managed inventory levels, reducing waste through effective stock control practices.
Education
Health Sciences
Maricopa Community Colleges, Gateway Community College
Phoenix, AZSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and coaching
- Staff management
- Training and development
- Staff training
- Inventory control
- Employee scheduling
- Verbal and written communication
- Administrative skills
- Labor cost controls
- Consistently meet goals
Accomplishments
perfect health inspection scores one of my stores was featured on the news for it as well
Certification
serv safe manager card
Timeline
General Manager
Domino's Pizza
08.2025 - Current
Kitchen Manager
Chipotle
04.2022 - 01.2024
General Manager
Domino's Pizza
10.2018 - 01.2024
Health Sciences
Maricopa Community Colleges, Gateway Community College