Amanda L. Romero
Eagar
Summary
Experienced phlebotomist focused on quality control and patient satisfaction. Known for accuracy in specimen collection and processing, with a strong commitment to safety compliance and effective communication with patients.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Phlebotomist I
Sonora Quest Laboratories
Show Low
04.2019 - Current
- Collected blood samples using standard phlebotomy techniques.
- Prepared patients for blood draws by explaining procedures clearly.
- Maintained cleanliness and safety of work area and equipment.
- Assisted with patient records and data entry accurately.
- Supported healthcare team in patient care and sample processing.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Processed samples accurately and efficiently.
- Documented patient information into electronic medical records system.
- Maintained accurate records of collected specimens and test results.
- Collected specimens for drug screens, paternity tests and alcohol tests.
Lab Assistant I-NIGHT SHIFT
Canyon Vista Medical Center
Sierra Vista
02.2025 - 09.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Organized and labeled samples for easy identification and retrieval.
- Collected blood samples using various collection techniques and equipment.
- Assisted patients with pre-collection preparation and post-collection care.
- Trained new staff on phlebotomy techniques and safety standards.
- Verified patient information prior to specimen collection.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
Personal Shopper
Safeway
Springerville
08.2024 - 02.2025
- Assisted customers in selecting grocery items based on preferences and dietary needs.
- Communicated with store departments to locate specific products for customer requests.
- Ensured cleanliness and organization of shopping areas for a pleasant shopping environment.
- Collaborated with team members to improve service delivery and customer engagement strategies.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Completed pickup and shopping orders for customers within local area.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Scanned items when pulling from shelves to update system stock information.
Lab Assistant I
White Mountain Regional Medical Center
Springerville
03.2022 - 06.2023
- Assisted in preparing laboratory samples for testing and analysis.
- Maintained laboratory equipment by performing routine calibrations and maintenance checks.
- Collaborated with medical staff to ensure timely sample processing and reporting.
- Conducted quality control checks to verify the accuracy of test results.
- Trained new lab personnel on procedures and equipment operation standards.
- Managed inventory of lab supplies, ensuring availability for daily operations.
- Prepared specimens for analysis by conducting sample processing and extraction techniques.
- Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
- Recorded and reported test results accurately according to established procedures.
- Handled administrative tasks for laboratory staff and overall operations.
- Supervised supplies in inventory and notified supervisor of low stock levels.
Camp Host-Seasonal Help
Arizona State-Parks Division
Saint Johns
04.2019 - 04.2021
- Provided information on local attractions and activities to enhance guest experiences.
- Coordinated reservation systems, facilitating efficient guest check-ins and check-outs.
- Managed campsite operations, ensuring visitor safety and satisfaction.
- Resolved conflicts or issues among guests, promoting a harmonious camping environment.
- Enforced camp rules for protection of guests and staff.
- Handled emergencies according to established procedures.
- Greeted campers and provided them with information about the facility and amenities.
- Maintained records of visitor registrations and payments accurately.
- Stocked supplies such as firewood and ice for sale to customers.
- Coordinated business needs such as paperwork, payments and tracking reports.
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
Camp Host
San Luis Obispo County-Parks Division
Arroyo Grande
05.2017 - 04.2019
- Greeted and assisted visitors with information about park facilities and activities.
- Coordinated campsite reservations and ensured proper check-in procedures.
- Enforced park rules to promote safety and enhance visitor experiences.
- Directed traffic flow during peak times at the campground.
- Inspected campsites to ensure they were in compliance with regulations.
- Responded to customer inquiries by phone or email in a timely manner.
Lab Assistant Phlebotomist-NIGHT SHIFT
Dignity Health
Arroyo Grande
04.2015 - 04.2019
- Prepared laboratory samples for analysis using standardized protocols.
- Prepared samples for analysis by following standard laboratory procedures.
- Ensured that laboratory procedures are followed correctly at all times.
- Obtained samples for testing following standard protocols.
- Monitored lab supplies and proactively replenished for convenience and availability.
- Maintained clean and organized work area with adequate supplies and reagents.
- Maintained lab inventory and ordered supplies as needed.
- Processed hematology and chemistry samples.
- Collected blood samples from patients using various phlebotomy techniques.
Phlebotomy Manager
Universal Diagnostic Laboratories
Arroyo Grande
10.2015 - 04.2018
- Supervised phlebotomy staff to ensure adherence to safety protocols.
- Implemented quality control measures to maintain accurate specimen collection.
- Coordinated scheduling of staff to optimize workflow efficiency and service delivery.
- Monitored inventory levels of phlebotomy supplies and ordered as needed.
- Provided ongoing support and mentorship to junior phlebotomists in the team.
- Ensured compliance with all applicable laws, regulations, standards and guidelines related to phlebotomy services.
- Resolved customer complaints regarding phlebotomy services in a professional manner.
- Assisted with scheduling staff shifts to ensure adequate coverage at all times during operating hours.
Phlebotomist
Pathology Laboratories Inc.
Pismo Beach
02.2011 - 03.2015
- Assisted patients with pre-collection preparation and post-collection care.
- Documented patient information and sample details in electronic health records.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Performed venipuncture and other blood collection procedures according to established standards.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided excellent customer service while interacting with patients.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
Phlebotomy Supervisor
LabCorp
Santa Maria
02.2006 - 02.2011
- Supervised daily phlebotomy operations and staff performance.
- Implemented training programs for new phlebotomists and laboratory staff.
- Coordinated patient scheduling and sample collection workflows efficiently.
- Managed inventory of blood collection supplies and equipment.
- Facilitated communication between phlebotomy team and healthcare providers.
- Resolved patient concerns regarding procedures and sample handling.
- Trained and supervised phlebotomists and lab assistants.
- Directed activities of phlebotomy department.
- Implemented state certification for phlebotomists and lab assistants by required deadlines.
- Answered special calls promptly to deliver exceptional service.
- Assisted in resolving customer complaints regarding specimen collection services or inaccurate test results.
- Provided support during emergency situations involving blood draws or specimen collections.
- Conducted regular staff meetings to discuss performance issues and provide guidance on best practices.
- Investigated errors or discrepancies related to test results or specimen collections and took corrective action as appropriate.
Education
High School Diploma -
Lompoc Senior High School
Lompoc, CA06-1985
Some College (No Degree) - Nursing/Police Reserve Academy
Allan Hancock College
Santa Maria, California, CASkills
- Blood collection
- Specimen processing
- Electronic health records
- Safety compliance
- Patient verification
- Quality control
- Data entry
- Customer service
- Team collaboration
- Staff management
- Specimen collection and storage
- Pediatric phlebotomy
- Geriatric phlebotomy
- Quality assurance
- Therapeutic phlebotomy
- Capillary puncture
- Emergency response training
- Point of sale systems
- Cash handling
- Inventory management
Certification
State of California Licensed Phlebotomist #00020999
Timeline
Lab Assistant I-NIGHT SHIFT
Canyon Vista Medical Center
02.2025 - 09.2025
Personal Shopper
Safeway
08.2024 - 02.2025
Lab Assistant I
White Mountain Regional Medical Center
03.2022 - 06.2023
Phlebotomist I
Sonora Quest Laboratories
04.2019 - Current
Camp Host-Seasonal Help
Arizona State-Parks Division
04.2019 - 04.2021
Camp Host
San Luis Obispo County-Parks Division
05.2017 - 04.2019
Phlebotomy Manager
Universal Diagnostic Laboratories
10.2015 - 04.2018
Lab Assistant Phlebotomist-NIGHT SHIFT
Dignity Health
04.2015 - 04.2019
Phlebotomist
Pathology Laboratories Inc.
02.2011 - 03.2015
Phlebotomy Supervisor
LabCorp
02.2006 - 02.2011
High School Diploma -
Lompoc Senior High School
Some College (No Degree) - Nursing/Police Reserve Academy
Allan Hancock College