Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Towsley

Phoenix

Summary

Compassionate and driven behavioral health professional with extensive experience in managing residential treatment facility programs and sober living homes. Proven success in leading teams of 20 staff members across 4 houses, maintaining compliance with Department of Health regulations and supporting individuals through addiction recovery with a trauma informed and peer- centered approach. Skilled in operations, staff supervision, crisis intervention, and program development. Lived recovery experience enhances authentic connection and leadership within the field.

Overview

3
3
years of professional experience

Work History

Director of Housing

Anchorage Recovery Homes
01.2023 - Current
  • Manage daily operations of 7sober living facility, ensuring compliance with safety regulations and best practices.
  • Develope and implemente individualized recovery plans for residents, fostering personal responsibility and accountability.
  • Maintaine accurate documentation of resident progress and incident reports to comply with regulatory requirements.
  • Oversee residents Intake and discharge process
  • Enforce house rules, Enforce Curfew's, and held residents accountable
  • Interview and train house managers
  • Keep sober living home is compliance with Department of Health Services
  • Assist owner with bill payments, collecting money from residents and book keeping

Program Manager

Hopess Residential Treatment Center
10.2023 - 07.2025

Managed all of the day to day operations at 4 residential homes including:

*Hiring, Training, and supporting staff

*Created and managed staff schedules to ensure 24/7 client care

*Maintained compliance with Department of Health regulations across all houses

*Conducted regular Medication Audits, Walkthrough and Safety Checks

* Ensured staff were performing job duties well and held them accountable when they were not

*Created monthly group schedules

*Managed incident reports and submitted them to the Ahcccs QM portal

*Worked closely with Therapist, Case Manager, leadership and outside agencies to provide care coordination and promote positive client outcome

* Transported residents to outside doctors appointments, meeting and outing as needed



Education

Centennial High School
Peoria, AZ

Skills

    Program Management

    Peer Support & Lived Experience Integration

    Documentation & Incident Reporting

    Residential Facility Operations

    Staff supervision and development

    Client and Staff advocacy

    EMR Efficiency

    Medication Trained

    Time Management

    Relationship building

    Schedule Creation & Oversite

Timeline

Program Manager

Hopess Residential Treatment Center
10.2023 - 07.2025

Director of Housing

Anchorage Recovery Homes
01.2023 - Current

Centennial High School
Amanda Towsley