Compassionate and driven behavioral health professional with extensive experience in managing residential treatment facility programs and sober living homes. Proven success in leading teams of 20 staff members across 4 houses, maintaining compliance with Department of Health regulations and supporting individuals through addiction recovery with a trauma informed and peer- centered approach. Skilled in operations, staff supervision, crisis intervention, and program development. Lived recovery experience enhances authentic connection and leadership within the field.
Managed all of the day to day operations at 4 residential homes including:
*Hiring, Training, and supporting staff
*Created and managed staff schedules to ensure 24/7 client care
*Maintained compliance with Department of Health regulations across all houses
*Conducted regular Medication Audits, Walkthrough and Safety Checks
* Ensured staff were performing job duties well and held them accountable when they were not
*Created monthly group schedules
*Managed incident reports and submitted them to the Ahcccs QM portal
*Worked closely with Therapist, Case Manager, leadership and outside agencies to provide care coordination and promote positive client outcome
* Transported residents to outside doctors appointments, meeting and outing as needed
Program Management
Peer Support & Lived Experience Integration
Documentation & Incident Reporting
Residential Facility Operations
Staff supervision and development
Client and Staff advocacy
EMR Efficiency
Medication Trained
Time Management
Relationship building
Schedule Creation & Oversite