Amanda Trochmann
Wickenburg
Summary
Dynamic professional with a proven track record at JHR Electric Transports, excelling in logistics and supply chain management. Adept at enhancing operational efficiency through meticulous data management and strong communication skills. Recognized for delivering precise shipping solutions and fostering client relationships, driving continuous improvement in service quality.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Equity Lifestyle Properties
Wickenburg
11.2023 - Current
- Greet residence in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Oversee daily office operations and upholding office supplies inventory, ensuring efficient workplace functionality.
- Process account payables within the automated accounting system, and process procurement card reconciliations.
- Work closely with management to develop an integral team that effectively represents the quality and professionalism of the company.
- Organize and maintain filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Manage incoming calls while providing information or transferring callers to the appropriate department.
Revenue and Operations Associate
River City Newspaper
Wickenburg
07.2024 - 11.2024
- Efficiently manage and process a high volume of line ads, obituaries, and legal notices, ensuring accuracy and timely publication.
- Manage and oversee Accounts Receivable, ensuring timely collections, accurate invoices, and maintaining strong client relationships.
- Audit and reconcile daily cash flow reports, updating spreadsheets with precision to ensure accurate financial tracking and reporting.
- Process and reconcile month-end Accounts Receivable reports, ensuring accurate financial statements and providing detailed analysis for the Advertising Department.
- Provides circulation updates by weekly deadline for new labels.
Logistics and Supply Chain Manager
JHR Electric Transports
Phoenix
08.2018 - 04.2024
- Crafting and delivering precise shipping quotes tailored to client specifications, ensuring competitive pricing and timely responses to facilitate seamless logistics transactions.
- Developing and managing comprehensive reports on daily shipping activities, providing valuable insights into operational performance, shipment volumes, and carrier efficiency to drive continuous improvement.
- Meticulously process shipping documents, including packing lists, customs forms, and bills from various carriers, ensuring accuracy and compliance to streamline logistics operations.
- Collecting and verifying shipment invoices for accuracy, promptly resolving discrepancies to maintain financial integrity and ensure timely payment processes.
- Acting as the primary liaison between clients and shipping companies, effectively addressing and resolving complaints to ensure exceptional service quality and maintain strong client relationships.
- Coordinating the scheduling of Less-than-Truckload (LTL) and ground parcel shipments for inbound and outbound logistics, optimizing routes and carrier selection to enhance delivery efficiency.
- Evaluate and select freight forwarders aligned with company objectives for cost-effectiveness and timely delivery, fostering partnerships that enhance overall logistics performance.
- Initiate and follow up on support cases with Amazon and Walmart to resolve any issues that arise on a prompt matter.
Office Operation Specialist
JHR Electric Transport
Phoenix
08.2018 - 03.2019
- Managed the telephone switchboard, expertly routing calls and messages to the appropriate individuals, ensuring effective communication and prompt responses.
- Coordinated internal and external events, managing logistics and collaboration to ensure seamless execution and engagement.
- Managed office inventory, ensuring optimal stock levels, timely procurement, and smooth operations to support daily business needs.
- Oversaw the operation and maintenance of office equipment, including printers, copiers, and fax machines, ensuring smooth functionality and minimizing downtime.
- Served as the primary point of contact for office services, coordinating with janitorial, maintenance, and other service providers to ensure a well-maintained and efficient workplace.
Banking Service Associate
First Fidelity Bank
Scottsdale
10.2017 - 08.2018
- Provided outstanding client service by delivering friendly, personalized assistance and fostering positive customer relationships.
- Accurately processed financial transactions within authorized limits, ensuring compliance and attention to detail.
- Efficiently handled deposits and withdrawals for savings and checking accounts, maintaining accuracy and confidentiality.
Education
Bachelor of Fine Arts -
University of Houston-Clear Lake
Houston, TX01-2017
Skills
- Logistics and supply chain management
- Event and office management
- Financial and operational accuracy
- Data and report management
- Communication and problem solving
- Client relationship management
- Shipping coordination
- Time management
- Attention to detail
Timeline
Revenue and Operations Associate
River City Newspaper
07.2024 - 11.2024
Administrative Assistant
Equity Lifestyle Properties
11.2023 - Current
Logistics and Supply Chain Manager
JHR Electric Transports
08.2018 - 04.2024
Office Operation Specialist
JHR Electric Transport
08.2018 - 03.2019
Banking Service Associate
First Fidelity Bank
10.2017 - 08.2018
Bachelor of Fine Arts -
University of Houston-Clear Lake