Women's Supervisor
Teen Challenge Southern California
Ventura
07.2016 - 03.2020
- Supervised daily operations and workflow for a nonprofit recovery program.
- Trained and mentored staff on effective counseling techniques and program policies.
- Facilitated regular team meetings to discuss program goals and performance updates.
- Directed and supervised team of 7 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.