Amber Kelly
Gilbert
Summary
Dynamic server and bartender with a proven track record at Native Grill and Wings, recognized as Employee of the Month multiple times. Expertise in POS system operations and food safety compliance. Strong problem-solving skills and commitment to delivering exceptional customer service, resulting in increased repeat business through personalized interactions and menu recommendations.
Overview
11
11
years of professional experience
Work History
Server/ Bartender
Eggstacy
05.2023 - 12.2023
- Proficiently manage tables while keeping an eye on food deliveries and customer service issues to inform management or host staff of any problems.
- Work collaboratively with team members to all customer needs are met and restaurant standards of service are maintained.
- Keep tables clean and free from trash, cleaned dining areas in between guests.
- Delivered prompt, accurate service.
Server/ Bartender
Crackers Café & Co
08.2019 - 03.2023
- Learned up-to-date knowledge of the menu and specials.
- Proactively recommend certain special cocktails and specials to increase sales.
- Maintained tables and visited at appropriate times to handle requests.
- Helped host staff arrange tables tables and managed seating and handle service issues.
Server/ Bartender
Native Grill and Wings
07.2012 - 08.2019
- Attained employee of the month on multiple occasions.
- Fostered repeat business by getting to know customers and their orders.
- Served guests at a fat pace environment always with a smile and positive attitude and managed time for an optimal experience for each guest.
- Knowledgeably recommended menu items based on customer needs and preferences.
Education
General Diploma -
Red Mountain High School
Mesa, AZ05.2005
Skills
- Dependable and diligent
- POS system operations
- Food safety compliance
- Problem solving
- Verbal communication
- Cash and credit handling
Timeline
Server/ Bartender
Eggstacy
05.2023 - 12.2023
Server/ Bartender
Crackers Café & Co
08.2019 - 03.2023
Server/ Bartender
Native Grill and Wings
07.2012 - 08.2019
General Diploma -
Red Mountain High School
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