Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Mason

Mesa

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

27
27
years of professional experience

Work History

Administrative Assistant

Emerald AR Systems
01.2017 - Current
  • Organized and maintained electronic files to ensure efficient access to information.
  • Supported office operations by maintaining supplies inventory and placing orders as needed.
  • Collaborated with colleagues to streamline administrative procedures and enhance workflow efficiency.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.


Office Manager

Mason Plumbing & Gas
01.2010 - 11.2016
  • Coordinated office operations to improve efficiency and streamline workflows.
  • Developed and maintained filing systems for efficient document retrieval.
  • Processed billing inquiries and resolved discrepancies to ensure timely payments.
  • Maintained accurate records using billing software and electronic filing systems.
  • Maintained accurate records of customer payments.
  • Monitored outstanding invoices and performed collections duties.

Assistant Manager

Desert Financial Credit Union
04.1998 - 2006
  • Supervised daily operations to ensure high-quality member service and compliance with credit union policies.
  • Analyzed member feedback to identify areas for process improvements, driving enhanced customer satisfaction.
  • Collaborated with team members to develop training programs enhancing staff performance and operational efficiency.
  • Managed scheduling and resource allocation, optimizing workflow and productivity across various departments.
  • Facilitated communication between management and staff to align on strategic goals and operational objectives.
  • Mentored junior staff in best practices for member relations, fostering a culture of continuous improvement within the team.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

Bachelor of Science - Business Administration

University of Phoenix
Tempe, AZ
04-2004

Associate of Applied Science - Business Administration And Management

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
12-1997

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Microsoft Excel
  • File organization
  • Microsoft outlook
  • Customer and client relations
  • Critical thinking
  • Strong problem solver
  • Verbal communication
  • Recordkeeping

Timeline

Administrative Assistant

Emerald AR Systems
01.2017 - Current

Office Manager

Mason Plumbing & Gas
01.2010 - 11.2016

Assistant Manager

Desert Financial Credit Union
04.1998 - 2006

Bachelor of Science - Business Administration

University of Phoenix

Associate of Applied Science - Business Administration And Management

Maricopa Community Colleges, Mesa Community College

Similar Profiles

CREATE PROFILE
Amber Mason