Amber Peterson
Queen Creek
Summary
Esthetician and soon to be mama! This has taught me many organization, management, and customer service skills necessary to meet goals and exceed client and company expectations while being devoted to giving every customer a positive and memorable experience. Allowing me to work under pressure and learn quickly but to the best of my professional ability to ensure client and company satisfaction!
Overview
2
2
years of professional experience
Work History
Licensed Aesthetician
Hello Sugar
Queen Creek
08.2025 - 05.2026
- Assisted clients in selecting appropriate products for their skin types.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Developed strong relationships with clients through exceptional customer service.
- Performed waxing services, including facial hair removal and body waxing.
- Processed orders and ensured accurate entry in the system.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Managed scheduling requests to optimize resource allocation and staff availability.
- Set and confirmed customer appointments.
Member Service Representative
Planet Fitness
Queen Creek
10.2024 - 08.2025
- Handled member complaints and resolved issues promptly and professionally.
- Assisted members with inquiries and provided information about services.
- Answered incoming calls regarding membership benefits and services.
- Processed new memberships and maintained accurate member records.
- Educated members on gym equipment usage and safety protocols.
- Greeted customers in a friendly and professional manner.
Education
Combs High School
San Tan Valley, AZEsthetics - Esthetician
Avalon Institute
Mesa, AZ 08.2024 - 12.2024
Skills
- Customer relationship management
- Client engagement
- Sales and upselling
- Customer consultation
- Membership processing
- Order processing
- Scheduling optimization
- Effective communication
- Strong communication skills
- Problem solving
- Conflict resolution
- Time management
Timeline
Licensed Aesthetician
Hello Sugar
08.2025 - 05.2026
Member Service Representative
Planet Fitness
10.2024 - 08.2025
Esthetics - Esthetician
Avalon Institute
08.2024 - 12.2024
Combs High School