Amber Tenberg
Phoenix
Summary
Certified Medical Assistant with 3 years of clinical experience, including over one year in a specialized orthopedic setting supporting patients undergoing major surgical procedures. Skilled in pre-operative and post-operative patient care, room preparation, casting and splinting assistance, brace fittings, injections, wound care, and detailed clinical documentation. CPR/BLS certified with strong knowledge of musculoskeletal conditions and orthopedic workflows in a fast-paced clinic environment. Recognized for reliability, efficiency, and compassionate patient-centered care. Committed to supporting surgeons and clinical teams while continuously expanding orthopedic expertise and professional growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
OrthoaArizona
Scottsdale, AZ
10.2024 - Current
- Collaborated with medical staff to streamline processes, improving overall efficiency in service delivery.
- Reduced wait times for patients by organizing supplies, maintaining a clean environment, and ensuring equipment was readily available for use during each appointment.
- Improved patient outcomes by providing thorough orthopedic assessments and accurately documenting medical histories.
- Demonstrated strong attention to detail when completing insurance forms and obtaining necessary authorizations for treatments or surgeries.
- Enhanced patient satisfaction through timely and compassionate care, assisting in various orthopedic procedures.
- Prepared lab specimens for diagnostic evaluation.
- Educated patients on post-operative care and rehabilitation exercises, resulting in fewer complications and faster recoveries following surgical procedures.
- Collaborated with interdisciplinary healthcare teams to ensure comprehensive care plans were developed and implemented for each patient.
- Prepared patients for surgeries by thoroughly reviewing preoperative instructions, addressing any concerns or questions they may have had.
- Assisted patients in navigating insurance complexities, advocating for their needs and helping them obtain coverage for essential orthopedic treatments or procedures.
- Developed positive relationships with patients through empathetic listening skills combined with a genuine interest in their well-being during their time at the clinic.
- Provided critical support during emergencies by remaining calm under pressure and assisting physicians with administering lifesaving interventions as needed.
Medical Assistant
Mercy Grace Private Practice
Gilbert, AZ
07.2023 - 10.2024
- Streamlined office processes to enhance patient flow and reduce wait times.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Provided compassionate support to patients during appointments, enhancing overall patient experience.
- Assisted healthcare providers with clinical procedures and patient examinations.
- Managed patient scheduling and maintained accurate medical records in electronic systems.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated lab tests and communicated results to patients and medical staff effectively.
- Ensured compliance with health regulations and maintained a clean, organized workspace.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Certified Medical Assistant - Medical Assisting
Pima Medical Institute
Mesa, AZ09-2023
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ2022
Skills
- HIPAA compliance
- EMR / EHR
- Phlebotomy
- Procedure assistance
- Equipment sterilization
- Inventory and supply management
- Dressings, casting, bracing and splinting
- Emergency response preparedness
Certification
- CPR/BLS Certified
- First Aid
Timeline
Medical Assistant
OrthoaArizona
10.2024 - Current
Medical Assistant
Mercy Grace Private Practice
07.2023 - 10.2024
Certified Medical Assistant - Medical Assisting
Pima Medical Institute
Maricopa Community Colleges, Chandler-Gilbert Community College