Amber Williams
Holbrook
Summary
Reliable professional with diverse experience in caregiving and property management. Skilled in time management and customer service, consistently ensuring client satisfaction while efficiently managing multiple responsibilities.
Overview
10
10
years of professional experience
Work History
Live-In Caregiver
Self-Employed
Holbrook, AZ
03.2025 - 06.2026
- Provided daily personal care for two and end-of-life assistance for end stage kidney disease.
- Managed household tasks, including cooking, cleaning, and laundry, ensuring a safe living environment.
- Transported clients to medical appointments or social engagements as needed while prioritizing safety during travel.
- Enhanced clients'' quality of life by providing compassionate and attentive care.
- Monitored and documented changes in client health status, communicating effectively with healthcare professionals.
- Facilitated engaging social activities to promote mental well-being and cognitive stimulation.
Vacation Rental Property Manager
Self-Employed
Holbrook, AZ
06.2024 - 06.2026
- Managed guest bookings and inquiries using property management software to ensure seamless communication.
- Coordinated property maintenance and repairs, fostering relationships with local service providers for efficient resolutions.
- Developed marketing strategies across online platforms to increase property visibility and attract potential guests.
- Implemented quality control measures for property cleanliness and presentation, enhancing guest satisfaction ratings.
- Oversaw check-in and check-out processes, ensuring smooth transitions for guests through effective scheduling.
- Analyzed guest feedback to identify areas for improvement, driving enhancements in service delivery and amenities offered.
Bartender
Empty Pockets Saloon
Holbrook, AZ
03.2019 - 06.2024
- Upheld strict regulations for safe alcohol service and food safety.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Managed inventory levels, placing orders for supplies while minimizing waste through efficient usage.
- Trained new bartenders on mixing techniques, customer service, and operational protocols.
- Maintained bar cleanliness and organization, ensuring compliance with health and safety standards.
Cosmetologist
Fantastic Sams Cut & Color
Las Vegas, NV
01.2016 - 11.2018
- Provided high-quality haircuts and color services, enhancing client satisfaction and loyalty.
- Educated clients on hair care products and techniques, fostering long-term relationships.
- Mentored junior stylists in advanced cutting and coloring techniques, improving team performance.
- Streamlined appointment scheduling process, increasing operational efficiency during peak hours.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ05-2024
Skills
- Patience and empathy
- Clear communication
- Critical thinking
- Documentation and recordkeeping
- Problem identification
- Customer service
- Time management
- Problem-solving abilities
- Reliability
Timeline
Live-In Caregiver
Self-Employed
03.2025 - 06.2026
Vacation Rental Property Manager
Self-Employed
06.2024 - 06.2026
Bartender
Empty Pockets Saloon
03.2019 - 06.2024
Cosmetologist
Fantastic Sams Cut & Color
01.2016 - 11.2018
Bachelor of Science - Psychology
Grand Canyon University