Ambrose Montoya
Phoenix
Summary
Accomplished Driver/Trainer and Relocation Specialist with a proven track record demonstrating exceptional attention to detail and team collaboration. Skilled in driver assessment and managing customer needs, leading to high client satisfaction and efficiency in operations.
Overview
5
5
years of professional experience
Work History
Driver/trainer
All My Sons Moving and Storage
07.2023 - Current
- Identified driver training needs to make recommendations to manager.
- Developed tailored training programs for individual drivers, addressing specific areas of improvement.
- Taught drivers how to drive, shift and back up trucks.
Driver, Warehouse Orders
Roger That Freight /Transport
01.2022 - 01.2023
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Relocation Specialist
All My Sons Moving and Storage
05.2019 - 01.2022
- Provided exceptional customer service throughout the entire relocation process, leading to high ratings and positive testimonials from clients.
- Ensured accurate inventory tracking through meticulous documentation of items before and after moves.
- Achieved efficient house moving by carefully packing, loading, and unloading clients'' belongings.
- Contributed to a positive work environment by fostering strong teamwork, open communication, and mutual respect among colleagues.
Education
High School Diploma -
Albuquerque Evening High School
Albuquerque, NM05.2007
Skills
Driver Assessment
Managing customer needs
Reliability
Team Collaboration
Attention to Detail
Timeline
Driver/trainer
All My Sons Moving and Storage
07.2023 - Current
Driver, Warehouse Orders
Roger That Freight /Transport
01.2022 - 01.2023
Relocation Specialist
All My Sons Moving and Storage
05.2019 - 01.2022
High School Diploma -
Albuquerque Evening High School
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