Amelia Menichello

- Developed professionalism and a strong work ethic through managing client expectations and adhering to schedules

- Enhanced communication and interpersonal skills through collaborations with photographers, clients, and team members.

- Strengthened time management and organizational abilities by balancing modeling assignments with other responsibilities

• Managed appointment scheduling using clinic management software efficiently.
• Answered phone calls and provided information about wellness programs.
• Assisted clients with intake forms and ensured confidentiality of information.
• Coordinated communication between clients and wellness practitioners effectively.

• Trained and mentored new team members on customer service techniques.
• Ensured cleanliness and organization of work areas to meet health guidelines.
• Resolved customer inquiries and issues promptly to enhance satisfaction levels.
• Maintained a positive work environment that promoted collaboration between team members.
• Resolved customer complaints in an effective manner while maintaining a high level of customer service.
• Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.